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RideGuru Newsroom

Viewing posts from January, 2018

Driver Took Too Long of a Route?

Posted by: Felicia Dodge in Rideshare Knowledge 6 years, 2 months ago

Many people have experienced situations where they feel like they were unjustly charged for a rideshare trip they completed. In some of these cases, the driver may have completed a different route than what the passenger believed to be the shortest or best route to take. Since upfront prices became the norm, this has changed the way people view their ride receipts.

Rideshare companies Uber and Lyft state that their upfront prices are not guaranteed, and may change if the duration of distance of the trip chances. Now, when passengers complete a trip that has a different price than …

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What to Do When Your Phone Dies During a Rideshare Trip

Posted by: Felicia Dodge in Rideshare Knowledge 6 years, 2 months ago

phone dies in an uber

Have you ever been in an Uber or Lyft when your phone suddenly died? Have no fear, there should be no issue with completing your ride as usual. 

As a passenger, if you have already requested the ride through your app and were matched with a driver, your ride should arrive and be all set. The driver has the GPS and tracking information on his/her phone and you will still be charged accordingly after the trip is complete. Make sure if this happens, you are in the pickup location that you entered your in the Uber or Lyft app. …

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What is Lyft Concierge?

Posted by: RideGuru Team in Rideshare Knowledge 6 years, 2 months ago

Lyft is on a mission to make booking rides easier for all, including business who are in the healthcare or service sector. Through Lyft's expanded Concierge service, all businesses can easily request and pay for a ride for a client or customer.

Concierge, which was first launched to a handful of healthcare businesses in NYC in 2016, has recently been expanded to alllow all organizations the ability to provide courtesy rides for their customers. Not only will Lyft Concierge enable businesses to schedule rides for other people, it will also give access to real time ride tracking and 24-hour customer …

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Lyft Releases an Economic Impact Report - The Results May Surprise You!

Posted by: Felicia Dodge in Rideshare Knowledge 6 years, 3 months ago

lyft image

Lyft released a report addressing their economic impact for 2017 – and the results may surprise you! The rideshare company claims that they completed 375.5 million rides for the year at a 130% growth from the previous year.

Additionally, the report stated how Lyft impacted personal car ownership trends. According to Lyft, almost 250,000 passengers dropped their personal vehicles due to the availability of rideshare services. Further, 50% of users used their cars less because they chose to use Lyft instead.

On the topic of self-driving cars, 83% of passengers surveyed by Lyft stated they would try a self-driving vehicle …

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Van Taxi vs. Uber XL: A Cost Comparison

Posted by: RideGuru Team in Rider Community , Rideshare Knowledge 6 years, 3 months ago

It is pretty common knowledge that in most cities Uber X is cheaper than a traditional yellow taxi but if you are traveling with a larger group should you take an Uber XL or a Van Taxi? Which is cheaper, Uber XL or a minivan cab? We did some research on the subject so you can make sure to find the cheapest ride for your group of 5 or 6.

First, what is a Van Taxi? A van taxi or minivan taxi is still a traditional yellow cab but instead of a sedan that can only seat up to 4 …

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