RIDEGURU
Lilly Kenyon (lilly)
Ride Guru
RideGuru market data & operations expert
1026 Rider GuruLilly has been involved with the taxi and rideshare industry for 6 years. Over the years Lilly has led the many operational aspects of growing TaxiFareFinder.com and building Ride.Guru. Through marketing efforts and rideshare data management, Lilly has developed relationships with various taxi and rideshare companies across the globe. Furthermore, Lilly leads the support team for both TaxiFareFinder and RideGuru and has years of experience answering the toughest rideshare and taxi questions!
Activity
Posts by lilly
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Uber Slammed Over Pricing Surge After Brooklyn Subway Shooting
"Uber came under fire on Tuesday after several customers noted that prices on the ride-sharing app increased significantly following a … -
Do you think Uber and Lyft will follow through on their threat to go dark in California?
"Uber and Lyft are threatening to halt their ridesharing service in California after a judge rejected the companies’ effort to … -
Drivers - would you like the ability to thank riders for tips?
If Uber released a feature that allowed drivers to personally thank riders who tip, would you use it?https://ride.guru/content/newsroom/uber-drivers-want-to-thank-riders-for-tips -
Round up and Donate with Lyft
I'm curious if any riders participate in Lyft's Round up and Donate feature? -
New Driver Scam - Don't hand your phone to your driver!
I haven't heard of this one before but apparently this Uber driver deliberately took a wrong turn and then told … -
Rude Customers when Delivering Food?
Let's hear some stories of rude customers when delivering food. What was the worst experience you have ever encountered?How … -
Craziest item left behind in your car by a rider?
As a driver do you mind driving lost items back to their owners? Is the surcharge you receive for driving … -
Car Upholstery Stain Removal Tips?
We have a new article in our newsroom on removing stains from your car seat upholstery. I am curious … -
Soon you will be able to order Uber Eats from the Uber rides app.
Uber is working hard to beat out the other food delivery apps by utilizing their large network of riders. -
Uber and Lyft drivers in LA strike over pay and working conditions
Anyone here take part in the strike that happened yesterday in Los Angeles? Curious to hear some first hand accounts. … -
The Top 6 Reasons Riders Tip their Drivers. Drivers, do you agree?
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Susan Fowler, the Uber whistleblower, opens up at SXSW about her fight against sexual harassment and discrimination.
During her talk, she spoke about the lessons she's learn, one of them being how diversity and inclusion programs aren't … -
Is London's new congestion charge "discrimination"?
Apparently, London Uber driver's believe it is and are taking legal action. -
All about the #1 course for Drivers, Maximum Ridesharing Profits
Let's get a thread going on Harry Campbell's (TheRideshareGuy) Uber/Lyft driver course, Maximum Ridesharing Profits. Who here has tried … -
Rideshare insurance, why do drivers need it?
Rideshare insurance from Uber and Lyft has major gaps that could leave you facing a huge financial crisis. Rideshare insurance … -
Budget Your Trip names RideGuru "a budget travelers must have tool"
Our friends at Budget Your Trip featured RideGuru on their blog today. Check out their review and why they suggest … -
Lyft's self driving cars in Las Vegas have given over 5,000 paid rides
With just 20 vehicles Lyft has serviced over 5,000 paid self driving taxi rides to customers in Las Vegas. They … -
Survey! Drivers, please help us to uncover the truth about rideshare driver pay.
Our friends at Ridester.com want to shed some light on how much rideshare drivers really make across the United States. … -
Uber regulars are forgetting how to use taxis.
Think about it, riders have become lazy and accustomed to every little detail being streamlined on the Uber app that … -
Uber drivers made 600 million in tips this year.
According to CNET "the longer tipping is available in the app, the more passengers hand over gratuities. For instance, in …
Featured Answers by lilly
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Here is the full review after he gave it a go for a week.
Top Takeaways
Pay is comparable but the rideshare bonuses really tilt the scales! Uber and Lyft pay top drivers up to $500 per week on top of fares just to get them out on the road.
Taxi passengers tended to be older, more mature and far more interesting. Many of them had a strong anti Uber and Lyft bias because of the increased congestion associated with rideshare.
The taxi sign-up process is much more onerous even though both rideshare drivers and taxi drivers are doing the exact same job. Jay had to submit fingerprints, a drug test, online training and even submit a few paper forms.
It requires far more skill to be a good taxi driver than a good Uber/Lyft driver.
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Yes, you can schedule a ride ahead in SF if you are worried about getting a ride, though as RedANT stated you should have no problem getting a ride on demand.
If you are looking for companies that focus on scheduling rides in advance you can use RideGuru's Fare Calculator and look under the "Book Ahead" tab for your trip to find companies that will allow you to easily book your ride in advance.
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Here is a handy guide for what each car size can accommodate!
Try using the RideGuru Fare Calculator to estimate the cost of your trip!
Oh man, wow. I never really thought of this situation before but that sucks. Do you have video footage (dash cam) or audio you can provide to clear your name?
I am confused why someone would claim this if it wasn't true, what do they have to gain from it? I worry that this happened to someone and they reported it on the wrong ride. I might take this stance when replying to Uber - you are worried that whoever did do this is still out driving passengers around.
Have you tried using our fare comparison calculator to find a ride and estimated price for your trip?
Yes, you should be able to do this easily through the Uber app.
Hello! After checking out your website, I see you are a new rideshare company, welcome! Let us know a little bit more about Arivride and if you want to be featured on RideGuru email [email protected]
Try using the RideGuru Fare Calculator to find estimates for a ride!
Would you mind sharing the amounts of the charges? Sometimes Uber does do a temporary authorization hold, especially if you are a new customer, so I could see you having 2 charges for each ride with one of the charges eventually disappearing but 3 is odd! I wonder if one is some toll or fee that for some reason wasn't tacked onto the total?
Try entering your trip in our fare calculator to find an estimate.
Try entering your trip in our fare calculator to find an estimate. On the left-hand side, you can filter by companies that take advanced reservations.
Try entering your trip in our fare calculator to find an estimate.
Try entering your trip in our fare calculator to find an estimate.
Try entering your trip in our fare calculator to find an estimate. On the left-hand side, you can filter by companies that allow advanced booking.
When you order a ride through the Lyft app, the app will update you with a notification when your driver is on their way. You will then be able to track your driver as they approach your location so you will know exactly when they have arrived!
Lyft does not require any monthly or yearly fee to use their services. Though if you do wish to join their membership program, Lyft Pink, there is a monthly fee of $9.99 per month.
You can use our fare calculator to estimate the cost of his ride. Also, many services including Uber and Lyft now allow you to "book ahead". Typically you can book 30 days in advance but this does change from company to company.
My best guess is that there is already an account created under your phone number. If you do not believe you have created an Uber account before, I would contact Uber to report the issue.
I would recommend an Uber gift card! I know there is Uber in Wenatchee, WA, I am unsure if Lyft operates there.
Ugh, I'm sorry! Sadly, this type of situation is seeming more and more frequent with Uber and Lyft as the companies are still struggling to get enough drivers on board. I am glad your daughter eventually got to campus safely, but what an ordeal! Has she written to Lyft complaining? Not that it helps much but she might be able to get some ride credit back.
You are going to need to report this directly to the rideshare company he drives for, such as Uber or Lyft.
Have you tried using our fare comparison calculator to see which rideshare service would be best in Wharton?