Ask a RideGuru
Questions from riders and drivers answered by our Ride Gurus and Rideshare Experts
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Why don't you see more female Uber and Lyft drivers and how would you encourage more women to become one?
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How reliable is Uber for early morning pickups to airports?
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Who pays the tolls on the return trip on an Uber/Lyft ride?
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Is there a maximum distance, duration or hours the driver will bring you? (I need to be somewhe ...
Is there a maximum distance the driver will bring you? (I need to be somewhere 2 hours away).
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How many lost items do drivers see? How often?
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Is it true that Lyft drivers can ban passengers?
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Why does Uber not always send the closest driver?
How does Uber match up its riders and drivers? How does Uber's algorithm work in terms of paring up users? …
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Can an Uber driver cancel the ride and kick out a passenger mid ride?
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Are taxi and Uber drivers legally responsible for what happens in the backseat of a car?
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Can you select the gender of the operator?
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Is Uber permitted / allowed to pick up at my airport?
This is a popular question. Can my Uber or Lyft pick me up at my local airport?
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Can I change Uber destination after the ride started? During the trip?
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How would a Autonomous Uber handle ambulances? Would it pull over automatically?
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As a driver, can I use an alias, a different name, instead of the real name? For safety.
This would most likely be after the background check with Uber, of course. Uber would be aware of what my …
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How much are these GPS-enabled dockless rental bikes? Are they cheaper than UberX?
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Lyft Passenger Going to LAX Is Left in Random Parking Lot After Driver Realizes He’ll Only Make $6
Some sees an asshole driver. Some sees an unsustainable business model "Lyft driver abandons pilot in parking lot after learning …
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Do drivers have to enforce seat belt use to the passengers?
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Service in area?
Looking for service from Mountain Park, OK to Lawton, OK
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Can the driver complete and end the ride if he has no cell phone signal?
My house is in a deadzone and some cell phone carriers have difficult time connecting. I just had a driver …
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What is real-time ridesharing? Is that different from regular ridesharing?