RIDEGURU
Newbie driver here.
How can you determine the riders destination before accepting the ride? (Uber)
TrixiForkids
71
Posted 6 years ago
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TrixiForkids
71
Ride Apprentice
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The Guru Take
Uber does not allow this information until you accept the ride.
The driver cannot see the final destination of the rider until he or she accepts the ride. This is to prevent drivers from cherry picking the rides they accept.
Why are they cherry picking the rides? Drivers often prefer longer trips over shorter trips because the profit margin is larger for big trips. They may also dislike trips to certain neighborhoods, trips that would require expensive (toll-ridden) return trips, or trips that involve traffic congestions. There are many reasons they may want to decline a ride, and this policy prevents that.
Every ignored or declined request causes a delay and increases the wait time for the passenger. Uber is trying to mimize this from happening.
Note: There is a feature in the Uber Driver App where the driver can specify their preference in a general direction he or she wants to go. Say, for example, when the driver is close to the end of a shift and wants to head in the direction of his or her home.
UPDATE 9/28/2018: Since earlier in 2018, Uber and Lyft are both experimenting with a feature where the destination address and/or estimated trip length are displayed *before* the trip is accepted. Lyft calls this the "Estimated Trip Time" and they have been testing this in certain markets with certain set of drivers. Uber also has rolled out a similar functionality where the destination is actually displayed *as long as they meet certain criteria*, such as having high enough acceptance rate.
ippei
1202
Uber Driver, CEO of TaxiFareFinder and Unleashed, LLC
Featured Answers
LG-PA
810
Driver
on Lyft there is a Scheduled Ride section (sort of like a job board) it displays avaialble scheduled rides probably with pickup somewhere within 10 mile radius of where you are at the moment of looking at that screen. On this screen you will see pickup and drop off locations and approximate fare, so that is an instance where drivers can see destination :) and of course in Destination filter mode, while you can't see destination exactly you do have an idea of general direction since ou are the one who entered the destination filter :)
Comments
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I’m a Uber driver in NYC. Now most Uber drivers have some kind of set up on their iPhone that they can see the destination of the rider before they accept the request. I see the when I am waiting at JFK or LAG. They don’t accept the short trips, and then that shot trip request end up to come to us who can’t see the destination. This is a very unfair to new driver like me to always get short trips after hours of waiting at airport. Uber should do something to stop them or change the app for everybody to see the destination.
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Not sure about Uber, but there's a trick to see Lyft destination before accepting. You can use the Mystro app to see Lyft ride destination before accepting the trip. Only works on iPhone though.
https://apps.apple.com/us/app/mystro-driver/id1524407919
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I'm frustrated about this and don't know where to post it.... I use both uber and lift but I like to use uber more for personal reasons. The only horrible thing about uber is what happened to me today; I only have 4 hours to do uber, I started at 7 am and had my mind set for 11 am. I set uber to return me home by 11. Uber gave me a trip without any information about the destination and so I accepted, when I got to the rider and started the ride in the app... I read 2 hours drive.. I guess it is true because I will have a 2 hours drive TO OTHER STATE and then another 2 hours drive back home without being able to activate the app. I spent $35 on gas... and they paid me 125. I need to make these people understand some of us have a limited time to drive and don't want long rides at certain times. I'm so frustrated I'm running out of words.
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on Lyft there is a Scheduled Ride section (sort of like a job board) it displays avaialble scheduled rides probably with pickup somewhere within 10 mile radius of where you are at the moment of looking at that screen. On this screen you will see pickup and drop off locations and approximate fare, so that is an instance where drivers can see destination :) and of course in Destination filter mode, while you can't see destination exactly you do have an idea of general direction since ou are the one who entered the destination filter :)
