ANN SANTOS (RIDEINFO)

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   3 years ago in  Explaining the rating system

  This is true.  Some people give lower ratings just because they don't want to give a 5, even if there was nothing wrong with the ride.

  
  

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  {{ ratingSum }}

   3 years ago in  Explaining the rating system

  So true.  I get riders who take their time getting to the car,then want me to break speed limits because they are late for work.  Has nothing to do with how long it took me to get to them.  Also, Uber often sends you to a ride 15-20 minutes away.  Cant believe there is no one closer.  The rider gets mad because it took you that long to get there,  

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