Ask a RideGuru
Questions from riders and drivers answered by our Ride Gurus and Rideshare Experts
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How many lost items do drivers see? How often?
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Is it true that Lyft drivers can ban passengers?
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Why does Uber not always send the closest driver?
How does Uber match up its riders and drivers? How does Uber's algorithm work in terms of paring up users? …
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Can an Uber driver cancel the ride and kick out a passenger mid ride?
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Get a ride In Eastman ga
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Are taxi and Uber drivers legally responsible for what happens in the backseat of a car?
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Can you select the gender of the operator?
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Is Uber permitted / allowed to pick up at my airport?
This is a popular question. Can my Uber or Lyft pick me up at my local airport?
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Can I change Uber destination after the ride started? During the trip?
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How would a Autonomous Uber handle ambulances? Would it pull over automatically?
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As a driver, can I use an alias, a different name, instead of the real name? For safety.
This would most likely be after the background check with Uber, of course. Uber would be aware of what my …
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How much are these GPS-enabled dockless rental bikes? Are they cheaper than UberX?
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Need to book van in mazatlan to airport
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Lyft Passenger Going to LAX Is Left in Random Parking Lot After Driver Realizes He’ll Only Make $6
Some sees an asshole driver. Some sees an unsustainable business model "Lyft driver abandons pilot in parking lot after learning …
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Do drivers have to enforce seat belt use to the passengers?
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What is real-time ridesharing? Is that different from regular ridesharing?
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Can the driver complete and end the ride if he has no cell phone signal?
My house is in a deadzone and some cell phone carriers have difficult time connecting. I just had a driver …
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What are Long Pickup Fees by Uber? When does it apply?
How much are these long pickup fees? How are they calculated? When does it kick in? Is there something that …
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Are UberBlack vehicles always black?
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Can I use Uber internationally?
I am traveling abroad to a few different countries, can I use my Uber account to get rides?