I am a passenger with 100 rides and a rating of 4.78. I observe my rating closely and know when I get a bad rating as my app shows a big drop in the rating. I had 4 1-star , 2 3-star, 2 4-star and 92 5-star rides. I’m super polite and I demand that my kids are polite (always “please” and “thank you” to drivers”. Most Uber drivers appreciate that (92 of them...). However, the odd 4 who gave me 1-star did so for no reason whatsoever. In one case I was flying to Hawaii with my family, met the driver on-time, the kids slept during the ride, I was on my phone doing work, and we got out of the car very quickly. My rating dropped considerably that with simple math I knew I got one star. On another occasion, the driver drove me and my wife to a very nice restaurant on Valentine’s Day. We were very respectful but still got a SOLO start. I guess the Uber driver now has the ability to express jealously of your success despite you doing everything to be a respectful and considerate person. You may ask why I care so much. To me it’s just a nice social experiment; most drivers are really good and few are....
RIDEGURU
I am a passenger with 100 rides and a rating of 4.78. I observe my rating closely and know when I get a bad rating as my app shows a big drop in the rating. I had 4 1-star , 2 3-star, 2 4-star and 92 5-star rides. I’m super polite and I demand that my kids are polite (always “please” and “thank you” to drivers”. Most Uber drivers appreciate that (92 of them...). However, the odd 4 who gave me 1-star did so for no reason whatsoever. In one case I was flying to Hawaii with my family, met the driver on-time, the kids slept during the ride, I was on my phone doing work, and we got out of the car very quickly. My rating dropped considerably that with simple math I knew I got one star. On another occasion, the driver drove me and my wife to a very nice restaurant on Valentine’s Day. We were very respectful but still got a SOLO start. I guess the Uber driver now has the ability to express jealously of your success despite you doing everything to be a respectful and considerate person. You may ask why I care so much. To me it’s just a nice social experiment; most drivers are really good and few are....