Ask a RideGuru
Questions from riders and drivers answered by our Ride Gurus and Rideshare Experts
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Can I bring along my dog as a driver?
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Real. Or Not?
Our car wash wants to offer special prices to Uber drivers. How can we verify that they are real Uber …
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What is the most misunderstood thing about Uber?
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What are vehicle requirements for Uber?
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San Francisco Salesforce Tower: how to arrange for ridehsare from the Tower?
I have tried internet search, but I cannot find the answer to my question: How do I arrange for a …
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How do I contact the Uber driver or Uber about a lost item?
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What is the best way to get from beardstown Illinois to Springfield Illinois
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How many riders and passengers can be on a UberPool?
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Thoughts on Recording Passengers?
A few months ago ABC News interviewed LegalRideshare's Bryant Greening about the case where the driver was livestreaming his passengers. …
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Do restaurants have the right to cancel UberEats orders for whatever reason? Say when they ran out of food or face a bad driver who stole food before?
I'd love to hear from someone who's on the side of the restaurant.
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Hello,As an Uber / Lyft driver, how do I cancel a trip once I realize it's to...
Hello,As an Uber / Lyft driver, how do I cancel a trip once I realize it's too far, rider is …
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Infant Car seats
Is it possible when booking an Uber to the airport to make sure they have an infant carseat? Which is …
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Cancellation fees after 2 minutes? I thought we had 5 minutes to cancel?
I thought we had 5 minutes to cancel. It's always been. I saw a charge yesterday for cancelling, and when …
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is there a min number of riders?
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Can Uber/Lyft drivers put bumper stickers on their vehicles? Maybe political ones?
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How do female Uber drivers stay safe?
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What will happen if a scooter (think Lime, Uber Bird or Lyft) runs out of charge while the user is driving it?
I also cannot sleep thinking about what happens when it dies mid trip.
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Is it safe for a women to drive for Uber or Lyft? If so, what tips do you have for a new female driver?
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How do I request an Uber ride when I am traveling to another country?
Planning a business trip to San Francisco from NY. I would love to use Uber there. ...or does another app …
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Japan, Tokyo, UberVan Capacity?
I would like to know whether does the UberVan in Tokyo, Japan will pick up up to 6 riders, together …