Ask a RideGuru
Questions from riders and drivers answered by our Ride Gurus and Rideshare Experts
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What are type of experience do women have with Uber? both riders and drivers
Hey everyone, My name is Zara and I'm currently a third-year student studying geography at university. I am completing my …
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Long Term Booking
Hi there,We would like to inquire if there is a possibility of long term or fixed booking? Like pick …
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What's Uber's policy on dogs and pets on an Uber?
Can I take my pet on an UberX? What about UberPool? Does Uber allow or disallow it?
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Is it true that there is a steep penalty for throwing up in an Uber?
No, not me. A "friend" asked...
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Uber Event created, does that guarantee a driver?
I created an Uber event to get guests home safely from our wedding. The wedding is in a rural somewhat …
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Does Uber Quiet Mode mean that the driver cannot play music either?
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How long does Uber's background check and its process take? I just signed u ...
How long does Uber's background check and its process take? I just signed up using the app and submitted the …
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Fasten is gone! No more Fasten in Austin and Boston
WHAT?! I thought they were doing ok? "With heavy hearts, we are writing to let you know that as …
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I’m In Plattsburgh, NY - Do I Work Tomorrow (Wed. 5/8) - Am I Supposed To Strike - Does Anybody Know?
Am I supposed to strike tomorrow (Wed 5/8) if I am not in a major city?
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With Lyft Express drive, I see its states that if enough rides are provided ...
With Lyft Express drive, I see its states that if enough rides are provided that the rental cost will be …
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Does Uber allow guns for protection?
I'm not familiar with gun laws, but if someone has the right to own a gun are they allowed to …
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What do Uber and Lyft say about soliciting services as a driver
Someone posted about selling weed as an Uber driver. What about other stuff? I assume they have some strict policies …
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What is the cheapest time to use Uber in your experience?
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Uber driver did the whole journey without picking us up...how can I claim my money back?
I just had an issue last Saturday with a 'gentleman', who couldn't find us at Gatwick Airport and my phone …
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Where do Uber and Lyft pick me up at PHL (Philadelphia International Airport)?
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firefly advertising?
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If a credit card machine is broken (and I don't have cash), do I have to pay the taxi driver? (or in other words, is it legal for me to walk away?)
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Can I drive for multiple Uber services? Can I swap and switch between them freely?
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How can I know ahead of time if there are SUVs available in the area where I am going to be?
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Why does Uber receive so much negative media coverage while Lyft seems like it's ignored?