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Viewing posts for the category Rider Community

How long do you have to rate your Uber driver?

Posted by: RideGuru Team in Rider Community , Rideshare Knowledge 4 months, 1 week ago

How long do you have to rate an uber driver

In the world of customer service, there are always great service providers, who go above and beyond, bad service providers, who seem like they’d rather be on vacation, and everything in between. One of the nice things about rideshare platforms is the ability to rate. Not only can a passenger rate their driver, but the drivers can also rate the passengers. No one wants a bad driver or a bad passenger; they’re both miserable. 

Rating scales for both Uber and Lyft are one to five stars. It is custom to always give 5 stars unless your ride was less than …

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Uber Eats Introduces New Features for Consumers with Food Allergies

Posted by: Lilly Kenyon in Rider Community 4 months, 3 weeks ago


Image Credit: Uber.com

 


For hundreds of millions of people around the world, food allergies have drastically changed their everyday lives, making simple tasks like ordering food difficult and frustrating at times. After successfully testing Uber’s new allergy features in the UK and Ireland in 2023, the company has been actively listening to the food-allergic community and exploring new ways to enhance the online food delivery process for these individuals worldwide.

In recognition of Food Allergy Awareness Month, Uber introduced a new suite of allergy features designed to improve the ordering experience for consumers with food allergies and simplify the process …

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Uncork the Summer: Uber Launches Exclusive 'Uber Bubbles' Experience in France

Posted by: RideGuru Team in Rider Community , Rideshare Knowledge 5 months ago

This summer, Uber in France is offering an extraordinary opportunity for riders to discover the renowned Champagne Houses of G.H. Mumm and Perrier-Jouët through their exclusive "Uber Bubbles" experience. François-Xavier Morizot, VP Champagne for G.H. Mumm and Perrier-Jouët, expressed his excitement, stating, "This is the perfect opportunity for travelers to enjoy the very best of our ‘bubbly’ experiences, including our beautiful cuvées, elevated gastronomy, and exceptional grounds, both in Épernay with Maison Perrier-Jouët and in Reims with G.H. Mumm.”

Starting June 1, reservations for this unique summer experience can be made directly through the Uber app, with bookings …

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Uber Enhances Accessibility with New App Features

Posted by: RideGuru Team in Driver Community , Rider Community , Rideshare Knowledge 5 months, 1 week ago


Image Credit: Uber.com

 


Uber’s technology is enhancing mobility and independence for millions of people with disabilities worldwide by providing greater access to transportation, earning opportunities, and basic necessities like food and groceries.

The company's mission is to build a platform accessible to users of all abilities and foster inclusion in communities globally. On Global Accessibility Awareness Day, Uber introduced new features and improvements in its app to advance its commitment to accessibility.


Enhancements for Deaf and Hard of Hearing Couriers

Uber has created economic opportunities for thousands of deaf and hard of hearing drivers. Now, the platform is introducing features …

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Navigating Public Transportation in Chicago: A Local's Guide

Posted by: RideGuru Team in Rider Community , Rideshare Knowledge , Travel/Wanderlust 6 months, 1 week ago

Chicago, the Windy City, is not only famous for its skyline, deep-dish pizza, and cultural landmarks but also for its extensive public transportation system. Navigating this bustling city can be daunting for newcomers, but fear not! With this insider guide, you'll soon be gliding through the city like a true local.


Getting Around: The Basics


Chicago's public transportation network primarily consists of the 'L' (short for "elevated") train system, buses, and commuter trains operated by the Chicago Transit Authority (CTA) and Metra. Here's what you need to know:

1. The 'L' Train System

The 'L' is the backbone of Chicago's …

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