Except that the text above says that it is guaranteed, while the text after seems to say the opposite. The author of this article needs to check that again, it's very confusing.
"Note:Keep in mind that scheduled rides with Uber are guaranteed. Uber drivers are independent contractors, and they can work on their own time and schedule. This means that there is no guarantee that an Uber driver will be available at the time and location when you are looking for a ride."
RIDEGURU
Except that the text above says that it is guaranteed, while the text after seems to say the opposite. The author of this article needs to check that again, it's very confusing.
link to article screenshot
"Note: Keep in mind that scheduled rides with Uber are guaranteed. Uber drivers are independent contractors, and they can work on their own time and schedule. This means that there is no guarantee that an Uber driver will be available at the time and location when you are looking for a ride."