Join the RideGuru community, ask locals your travel related inquires, and find the answers to all your rideshare questions.
Unleashed, LLC may collect the following types of information:
Some of the information collected is personal information under the GDPR. This personal information may be necessary in order to use Unleashed, LLC’s services. You may also provide other personal information through your use of Unleashed, LLC’s services, dispute resolution, or when you otherwise communicate with Unleashed, LLC regarding our services.
You may purposely or inadvertently provide personal information about someone else, for example someone’s home address. Any personal information provided by you about someone else is presumed to be provided with that other person’s consent.
In addition to the above, Unleashed, LLC may use the information we collect to:
Unleashed, LLC’s services are intended for an adult audience or for use by minors who have permission from a parent or legal guardian. It is not possible for us to determine if personal information is being provided by or on behalf of a minor. To the extent Unleashed, LLC receives personal information regarding a minor, it is understood that such personal information was supplied with the consent of said minor’s parent or legal guardian. A parent or legal guardian may contact us at any time to request access, correction, restriction or deletion of the personal information of a minor.
Ride-share Service Providers – Unleashed, LLC may share personal information, such as your geographic location, intended destination, or telephone number, with a third-party ride-share provider for the purposes of facilitating your travel plans for which you accessed Unleashed, LLC’s services. In certain situations, for example when you opt to hail a ride-share provider through Unleashed, LLC’s webpage or application, the personal information you enter on the webpage or application will be forwarded to the selected ride-share provider. If you disclose personal information to a third party, such as a ride-share provider, or visit a third party website via a link from our website or app, Unleashed, LLC will forward the personal information you provide to the third party and the third party’s privacy policies and practices will apply to that information. Unleashed, LLC cannot guarantee the security of your personal information once it is provided to a third party. Additionally, you may receive personal information about the ride-share provider’s driver, such as name or mobile number. You are the controller of any such personal information you receive from the ride-share provider and you must comply with the applicable privacy laws.
Unleashed, LLC takes appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.
We restrict access to personal information to Unleashed, LLC employees, contractors and agents who need to know that information in order to process it on our behalf. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
You have the right to access your personal information and to request that Unleashed, LLC correct, delete or restrict usage of your personal information as required by applicable law. You have the right to know what personal information we collect and maintain about you and to object to our processing and use of your personal information. You can ask us to update incorrect or incomplete personal information or to delete or restrict how we use your personal information. However, these rights are subject to applicable law and a request to stop processing your personal information or a withdrawal of consent to use or process your personal information may impact your ability to use Unleashed, LLC’s services.
Unleashed, LLC will abide by any law which governs your right to access, modify or delete your personal information, but reserves the right to deny access, modification or deletion of such personal information in certain circumstances under applicable laws. We may also retain personal information when necessary for legal reasons or to prevent harm.
Unleashed, LLC keeps information about you and your use of Unleashed, LLC’s services for as long as necessary for our legitimate business interests, to provide you with the requested services, to resolve disputes, to enforce our policies, to prevent harm and for other legal reasons.
This Site is affiliated with AdThrive, LLC (“AdThrive”) for the purposes of placing advertising on the Site. AdThrive uses standard and widely-available tools for the placement and serving of ads, including those provided by Google, Inc. and its affiliates. We publish interest-based advertisements on the Site; that is, ads that are tailored to reflect your interests. To help understand your interests, AdThrive, Google and our other advertising partners will track your behavior on our website and on other websites across the Internet using cookies.
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
If you reside in a country in the European Economic Area (EEA), then under the GDPR and applicable data protection laws you have the rights, among other things, to access your personal data, have us erase it, and/or restrict its further processing. If you wish to access or delete your personal data (if any) maintained by us or AdThrive related to advertising on the Site, you can contact us at [email protected] and contact AdThrive at [email protected] If you wish to see a list of the advertising partners we work with or change which of those partners track your behavior using cookies, click the ad preferences link at the bottom of the site. (Available in the EU.)
California law gives residents the right to opt out of the “sale” of their personal information to third parties, including for advertising purposes. Under California law, the sharing of your information with a service provider for advertising purposes could be considered a “sale.” To opt out of the sharing of your information for advertising information, click the opt out link provided in the footer of this page. You also have the right to request from us the categories of personal information that we have shared and the categories of third parties to whom the information was provided. To make such a request, please contact us at [email protected] To be clear we do not share your name, contact information, or any other sensitive information with third parties, and the categories of third parties that we share information with for advertising purposes are supply side platforms, programmatic advertising exchanges, and demand side platforms.
 European Commission’s press release announcing the proposed comprehensive reform of data protection rules. 25 January 2012.