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RideGuru Newsroom

Uber for Business Launches New Sustainability Tool

Posted by: RideGuru Team in Rideshare Knowledge 2 days, 21 hours ago

Uber Sustainability

Sustainability is only getting more and more important as the world gets “smaller”. In an effort to reduce corporate emissions and tackle climate change, Uber for Business is launching a new sustainability insights feature.

 

Through this new sustainability feature, Uber will provide corporate clients with a clear picture of their ground travel emissions. Participating organizations can access metrics such as total carbon emissions and the percentage of corporate travel trips taken on low emission alternatives, such as Uber Green, Comfort Electric and Uber Planet. These types of insights can help businesses better comprehend where they stand when it comes to …

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Are Uber drivers being used as “Drug Mules”?

Posted by: RideGuru Team in Driver Community , Rideshare Knowledge 1 week, 2 days ago

 

There’s a new safety concern for Uber drivers and this time it doesn’t have to do with data breaches or passengers. According to NBC News, some Uber drivers are concerned that they are unknowingly delivering drugs via Uber Connect, Uber’s relatively new courier service.

NBC News interviewed six drivers from the US and Australia who all relayed similar stories of transferring suspicious looking packages for customers. Are these drivers unknowingly couriering illegal substances?

Uber prohibits customers from using Uber Connect to deliver illegal items from alcohol to medication or recreational drugs, however, parcels are also required to be …

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Overcharged by Lyft? Here is how to get your money back.

Posted by: RideGuru Team in Rider Community 2 weeks, 2 days ago

Overcharged for Lyft ride

We are frequently asked by our members why they have been overcharged by Lyft. Sometimes there is an easy explanation, a fee or toll that was unexpected, but other times Lyft has made a mistake resulting in a higher fare. Here are all the reasons you may feel you were overcharged for your ride and what to do in each situation.

 

Your driver took a “poor route”

This is perhaps the most common reason why people end up with higher fares than they were expecting. Lyft drivers are expected to use the outlined route and GPS to navigate to your …

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How to Book an Ola Car for Your Friend or Family

Posted by: RideGuru Team in Rider Community , Rideshare Knowledge 3 weeks, 2 days ago

Are you looking to book an Ola Ride for your friend or family member? Here is everything you need to know in order to book your loved one a ride and make sure they arrive at their destination safely!

How to book a ride for a friend who is NOT at your current location:

  1. Open up your Ola app
  2. Enter in your friend’s current location as the pickup location.
  3. Select which service you would like to pick up your friend and then choose to either RIDE NOW or RIDE LATER.
  4. At this point, you will be asked who you are …
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What is Uber Bus?

Posted by: RideGuru Team in Rider Community , Rideshare Knowledge 4 weeks, 1 day ago

Have you heard about Uber Bus? Uber Bus is a new way to enjoy a comfortable, safe, and convenient commute at a fraction of the cost of an Uber car.

Uber Bus utilizes the Uber app technology to reserve a seat on a “clean, air-conditioned, and high-quality bus”. When you request an Uber Bus ride through the app, you will see all the possible timings that you can book and will even have the ability to schedule rides up to 7 days in advance.

Ordering an Uber Bus Ride on the Uber App

Before you begin, make sure you are …

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