RideGuru Newsroom

Tips to Avoid Sexual Assault when Riding in an Uber or Lyft

Posted by: RideGuru Team in Driver Community , Rider Community , Rideshare Knowledge 2 days, 2 hours ago

While there are many benefits to rideshares, namely quick and affordable transportation options, there are some safety issues that have been made more prevalent with the popularity of rideshare vehicles.

In a 2019 news story by National Public Radio, a new report showed that Uber received almost 6,000 assault claims over the prior two years. As a rideshare passenger, there are some critical steps you can take to keep yourself safe, specifically when it comes to sexual assault. Take a look at the below infographic put together by Cutter Law to familiarize yourself with some key safety steps to help …

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How Your Lyft Ride Earnings are Calculated

Posted by: RideGuru Team in Driver Community 4 days, 17 hours ago

Lyft driver earnings

Ever curious exactly how Lyft calculates your earnings? Sometimes it seems like Lyft (and Uber!) just make up “driver earnings” by pulling a number out of a hat, especially when it comes to getting paid fairly on surge rides! We dug into Lyft’s help articles to learn exactly how they claim to calculate your earnings. Here is what we learned!

According to Lyft, your ride earnings are calculated based on your city’s rate card, which includes the base fare, time, and distance charges. Your earnings will also include any tips or bonuses.

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Uber Reserve: Guarantee Your Uber Ride!

Posted by: RideGuru Team in Rideshare Knowledge 1 week, 1 day ago

Uber Reserve

This article was first published on TaxiFareFinder.com.

Uber has heard your feedback and starting next week Uber is rolling out guaranteed advanced bookings in over 20 US cities! Uber’s newest initiative, Uber Reserve, helps riders who are looking for more ride assurance when requesting important, time sensitive trips such as to the airport or a doctor’s appointment.

According to Uber, Uber Reserve will offer the following enhanced features:

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How to edit your tip amount in the Uber app

Posted by: RideGuru Team in Rideshare Knowledge 1 week, 4 days ago

Did you accidentally enter in the wrong tip amount on your Uber trip? Do you need to retroactively tip your driver from a past trip? While tipping your Uber driver is pretty self-explanatory sometimes you may need to change the tip amount or add a tip a few days out. Here are the complete rules when it comes to tipping your Uber driver.

Unfortunately, you are only allowed to edit your tip amount DURING your trip. After you trip has ended, you only have the option to further add to your tip amount, not to change it. According to Uber, …

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UberEats Now Allows "Pickup"

Posted by: RideGuru Team in Rideshare Knowledge 2 weeks, 6 days ago

Uber Eats Pickup

Tired of waiting for your UberEats delivery? In an effort to expand out the UberEats platform, Uber has added a new pickup feature to the UberEats app. Now users can search for restaurants that are nearby and open for pick up. According to TechCrunch, “the new feature was inspired by feedback from as many as 8 out of 10 users who have switched to other map apps to search for nearby food. The map is rolling out globally and should be available now to most users”.

When you open the UberEats app, you will see the option to choose …

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