I meet the same situation，i was ready when I ordered the taxi（the waiting time shows 3 minutes），,however, the uber taxi takes more than 15 minutes to arrive ， the map shows it always around my location（from 1 minute、2 minute ，3 minutes to 1 minute）. The driver said he can not find the right place. The final charge is 5 pounds for 3 minutes trip and an extra 2 pounds for waiting time.
I meet the same situation，i was ready when I ordered the taxi（the waiting time shows 3 minutes）， however the uber taxi takes more than 15 minutes to arrive ， the map shows it always around my location（from 1 minute、2 minutes ，3 minutes to 1 minute）. The driver said he can not find the right place. The final charge is 5 pounds for 3 minutes trip and an extra 2 pounds for waiting time.
RIDEGURU
I meet the same situation，i was ready when I ordered the taxi（the waiting time shows 3 minutes），,however, the uber taxi takes more than 15 minutes to arrive ， the map shows it always around my location（from 1 minute、2 minute ，3 minutes to 1 minute）. The driver said he can not find the right place. The final charge is 5 pounds for 3 minutes trip and an extra 2 pounds for waiting time.
I meet the same situation，i was ready when I ordered the taxi（the waiting time shows 3 minutes）， however the uber taxi takes more than 15 minutes to arrive ， the map shows it always around my location（from 1 minute、2 minutes ，3 minutes to 1 minute）. The driver said he can not find the right place. The final charge is 5 pounds for 3 minutes trip and an extra 2 pounds for waiting time.