Nick James (nickJ)

Ride Apprentice

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     5 years ago in  New ride comparison app

    Hey Brian / Doug - full transparency I work at Bellhop so wanted to chime in quickly. This is a huge space and there's room for competition (keeps us on our toes too!) so we always welcome constructive feedback.  We wanted to be 100% clear that Bellhop does not mark up any fares, be it Lyft or any others. Our goal is to provide full transparency for riders so they can easily compare across multiple platforms and get the best ride at the best price so we are never going to entertain charging users a different price than they would get using an app directly as it goes against our core mission. Our pricing comes direct from Lyft. The only times you would ever see a variance is if you had personalized pricing from Lyft (discounts, credits etc) or simply timing (prices change every millisecond). We are working closely with Lyft to continue to enhance our data. Also to clarify we have had Juno in our app for a while and are in discussions with Via. We're also adding two more providers to NYC very shortly which will provide the most amount of coverage of any app out there in the city. We have some exciting things in the pipeline so please do not hesitate to email us at [email protected] if you have any further thoughts! Thanks again for checking us out!