I don't get then why I only have a 4.64 rating. I tip a minimum of $5 a ride - 90% of the time in cash, on an average fare of $10-$12, never request a ride until I am 100% ready and at the pickup location, am always super polite, never have food or drink, etc., etc. The only special request I ever make is to ask the driver to pop their trunk, as I work in an art market so I usually have a couple of bags and a jewelry case (approx 18"x10"x12" so we aren't talking huge) - which I put in the trunk and take out myself.
I didn't start checking my rating til recently, so I'm not sure if the kinda low rating is recent or not - the only reason for it I can possibly think of is one ride that I had to cancel and rebook after the first driver pretended I wasn't her fare and took off and never canceled the ride herself or responded to my messages (I was playing along with her scenario that I wasn't her fare on the off chance I was wrong, so polite messages.) So after 15 of min of no further response after she drove off (had already waited 10 min before she arrived and pulled her "you're not my fare act) I finally cancelled. I think she pretended I wasn't her fare as she had a very small car and I would have had to put a couple things on her back seat, and in fact she didn't make her claim til I started asking if that was ok.
Stupid thing is... the next words out of my mouth would have been "and I have a towel to put under them to make sure your seat doesn't get dirty" (not that my bags are dirty, but just in case). And, that's also why I tip well- or at least I thought 45-50% cash tip (with a $5 min) was at least decent, esp considering otherwise I am a model passenger - as I know it takes an extra few minutes to put my stuff in the car and time = $.
So wtf am I doing wrong, or could the low rating be just from that one driver? I did report what she did to Uber as that was a lot of bullshit - if she didn't want to drive me she should have cancelled herself, or at least messaged me and pretended she couldn't get to me or some lie that at least would have prevented me from standing there for another 15 min after a 15 hour work day.
Btw, I also always give drivers a 5.0 rating, except that one chick. And as I live in a big tourist town and often get off work around 2am, the low rating does hurt me, as there are always a ton of drunk people requesting rides at that hour so I'm sure drivers think the rating means I must be one of them.... when in reality I am anything but! So what exactly is the point of being super considerate and giving good cash tips if I'm not going to be rated accordingly?
RIDEGURU
I don't get then why I only have a 4.64 rating. I tip a minimum of $5 a ride - 90% of the time in cash, on an average fare of $10-$12, never request a ride until I am 100% ready and at the pickup location, am always super polite, never have food or drink, etc., etc. The only special request I ever make is to ask the driver to pop their trunk, as I work in an art market so I usually have a couple of bags and a jewelry case (approx 18"x10"x12" so we aren't talking huge) - which I put in the trunk and take out myself.
I didn't start checking my rating til recently, so I'm not sure if the kinda low rating is recent or not - the only reason for it I can possibly think of is one ride that I had to cancel and rebook after the first driver pretended I wasn't her fare and took off and never canceled the ride herself or responded to my messages (I was playing along with her scenario that I wasn't her fare on the off chance I was wrong, so polite messages.) So after 15 of min of no further response after she drove off (had already waited 10 min before she arrived and pulled her "you're not my fare act) I finally cancelled. I think she pretended I wasn't her fare as she had a very small car and I would have had to put a couple things on her back seat, and in fact she didn't make her claim til I started asking if that was ok.
Stupid thing is... the next words out of my mouth would have been "and I have a towel to put under them to make sure your seat doesn't get dirty" (not that my bags are dirty, but just in case). And, that's also why I tip well- or at least I thought 45-50% cash tip (with a $5 min) was at least decent, esp considering otherwise I am a model passenger - as I know it takes an extra few minutes to put my stuff in the car and time = $.
So wtf am I doing wrong, or could the low rating be just from that one driver? I did report what she did to Uber as that was a lot of bullshit - if she didn't want to drive me she should have cancelled herself, or at least messaged me and pretended she couldn't get to me or some lie that at least would have prevented me from standing there for another 15 min after a 15 hour work day.
Btw, I also always give drivers a 5.0 rating, except that one chick. And as I live in a big tourist town and often get off work around 2am, the low rating does hurt me, as there are always a ton of drunk people requesting rides at that hour so I'm sure drivers think the rating means I must be one of them.... when in reality I am anything but! So what exactly is the point of being super considerate and giving good cash tips if I'm not going to be rated accordingly?