What's a typical passenger rating for Uber? Is 4.50 good?
The Guru Take
Depends on location. Also depends on UberX or UberBlack.
The average passenger ratings are different from city to city. With that said, most drivers feel the average passenger rating is about 4.5 to 4.6. Perhaps we will venture a guess with this scale:
- Around 4.60-4.70 is good.
- Between 4.50~4.60 is average
- Below 4.40 requires some caution.
This is lower than an average driver rating. For drivers, they average 4.7~4.80, and if they are 4.60 or below, they are in risk of being deactivated. You rarely see above 4.90.
Any comments from the drivers?
Relevant thread. Are you wondering why your passenger ratings are so bad?
This talks to how some drivers, in protest against the system, give out only 1-star ratings for short trips (or any trips). It's a horrible practice, actually.
I also picked up these links, in case it helps: