Andrew Rasmussen (AndrewRasmussen)

Ride Apprentice

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  • Message I sent to Lyft Help today
    Hi,

    Thanks for responding. However, you totally ignored and/or did not read the information I sent you about my issue, which is regarding direction filters.

    Lyfts extremely limited help section does not have any categories related to direction filters that I can find. Please correct me if I'm wrong and tell me how I could have requested help on this issue more directly and effectively.

    For two days in a row now, I've only had 2 direction filters. Is this a mistake? Or is Lyft really reducing the number of direction filters from 6 to 2 per day?

    REALLY ??? A reduction of 66% on something that is crucial for drivers to make rideshare driving economically viable, especially for only part-time drivers, which you claim all drivers should be.

    How does limiting direction filters even benefit Lyft? It must be an extremely marginal benefit to Lyft if any. But the benefit to drivers is huge. Does Lyft have any awareness of how important the DFs are to part-time drivers? Or any compassion or empathy for how important Direction filterability is for drivers?  Why should there be any limit on the time a DF lasts or any limit on the number of DFs?

    Apparently Lyfts business model relies on finding enough drivers that have extremely low levels of self -respect and or/ incapable of finding another job or gig that values our service and treats us with respect and decency. Unfortunately, you end up hurting and fostering resentment and animosity from people like me who are full-time parents and need the flexibility to be able to not work when my 8 y.o. daughters needs are a priority.