I've been driving for Uber for almost 2 years now, and I currently have a rating of 4.91. IItry very hard to provide a great ride. It really bugs me when I get a rating lower than 5 stars. I REALLY wish that riders were required to give an explanation for ratings lower than 5. If my rider was unsatisfied with the ride, then I want to know why. How am I going to ensure that I'm providing the best ride possible if I don't know what I've done wrong? I've only received 469 ratings out of 905 trips. One 1-star, 13 3s, 10 4s, and 435 5s. What did I do wrong on those 24 trips? I'll never know because no feedback is required...
RIDEGURU
I've been driving for Uber for almost 2 years now, and I currently have a rating of 4.91. IItry very hard to provide a great ride. It really bugs me when I get a rating lower than 5 stars. I REALLY wish that riders were required to give an explanation for ratings lower than 5. If my rider was unsatisfied with the ride, then I want to know why. How am I going to ensure that I'm providing the best ride possible if I don't know what I've done wrong? I've only received 469 ratings out of 905 trips. One 1-star, 13 3s, 10 4s, and 435 5s. What did I do wrong on those 24 trips? I'll never know because no feedback is required...