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I used Lyft for the first time Tuesday, because it was very cold and I didn't have any cab numbers. I had a Mr. Lin Jian, Toyota T787054C. Not only was he prejudice, he was disgusting. He was yelling at me and my kids because we didn't enter his car fast enough. And when I told him there was no need for disrespect he refused his service forcing us out his car. We had to take the bus. If this is how Lyft operates I will NEVER EVER use or even recommend this company to anyone I know. Pour disgusts is what I feel.