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How do I report bad drivers? (Uber and Lyft drivers that is)

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Anonymous
3436 Rider Driver Driver
 Posted 1 year, 6 months ago

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The Guru Take

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    Bella3
    Driver
     1 week ago

    This is a reckless and road raging driver I was heading south on Harlem and there were cars turning left so I put my right signal to continue my route so tell me why this uber driver comes from the back and horns at me when He/She was behind me like not able to cooperate in yielding and so they put their high headlights on me .My car is fully tinted so it didn’t bother me. so then the uber driver kept driving close to me bumper to bumper acting like she was purposely trying to hit.I’m like at the end hit me and will see how this goes so I let who ever was driving pass me and I got behind their ass so who ever she was with  both were flicking me off so I put my high beam headlights on them and plus took a picture with their plate number and car model Chevy Cruze BG 28613. Reckless and road raging. I don’t know how people like this get access to do uber. I want a stop to these non sense drivers. 

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    sheeluravi11
     1 week ago

    KA 02 AE 3523 this car driving person not following traffic & basic rules please don't take like these person in uber company for driving purpose they r very dangerous  to driving field pls take any actions & they told ours status like ( u knw my status) scarred to peoples & i face tis situation tat was i told simply, u can ask any other issues from tis person & then take action that's it.....

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    kogarah587
    Driver
     2 weeks ago

    What I wrote to Uber:

    I wish to report a serious incident with one of your drivers Queensland registration 205ZAW, a grey Holden Trax SUV. On Friday November 1st, I was nearly run off the road by your über driver who barged in the lane I was in, then swerved to turn right, then came back into to the lane and made very rude gestures at me and others, despite the fact that I had let this belligerent driver in twice having to brake hard to avoid a collision. The driver was driving school children to Edmund Rice Drive over the 40 kilometre speed limit. I have photos of the car and number plate and will be reporting the incident to the police. This belligerent man should not be allowed to drive children particularly, since he is a obviously dangerous elderly driver, who is not complying with the duty of care in regard to driving school children.

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    phinsup1371
    2
     2 months ago

    I am a driver, and I am in a few Uber groups, and there is one guy who brags at one starring people for really petty things, like asking music to be changed. Any idea who I call?  As I find this behavior rude, and he should not be driving 

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      momof4
      8105 Rider Driver
       2 months ago

      Short answer: I think you would need more than just there name. Probably need their city and state and possibly their license plate.  Some kind of specific info that  could make sure that it was the correct person. 


      If he is bragging he is probably lying about also. Some people just like the attention. Most of those groups have rude people in them. I stopped following 2 groups recently. One a few days after joining and the other 2 months after joining. Although there were some decent people their the negativity and rudeness were too much. Drivers would ask questions and the replies were awful. Other drivers were happy because of a good high paying ride or that their ratings went up and the comments some other drivers posted were awful. Dont understand why people doing the same job are so negative towards one another. You would think you would want to be helpful to a fellow driver.  Just people in general can be so mean and negative. Of course there are trolls who ...

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      Short answer: I think you would need more than just there name. Probably need their city and state and possibly their license plate.  Some kind of specific info that  could make sure that it was the correct person. 


      If he is bragging he is probably lying about also. Some people just like the attention. Most of those groups have rude people in them. I stopped following 2 groups recently. One a few days after joining and the other 2 months after joining. Although there were some decent people their the negativity and rudeness were too much. Drivers would ask questions and the replies were awful. Other drivers were happy because of a good high paying ride or that their ratings went up and the comments some other drivers posted were awful. Dont understand why people doing the same job are so negative towards one another. You would think you would want to be helpful to a fellow driver.  Just people in general can be so mean and negative. Of course there are trolls who like to start drama. I would think if he rates riders low all the time it would come to Ubers attention. I think it would also reflect in his ratings.  I will elaborate on that in another thread later today as I am on my way out. I have a theory about that and would like to run it by other drivers. If you have time please check it out and let me know what you think. I should have it up by no later than 3am. Ride guru forum a lot more respectful and helpful drivers. 

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      momof4
      8105 Rider Driver
       2 months ago  (edited 2 months ago)

      Just curious whats up with the 1st 2 sentences of your comment?

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        chawes
        739 Rider Guru
         2 months ago

        FYI this has been resolved on our end.

        - Chris (CTO RideGuru)

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          momof4
          8105 Rider Driver
           2 months ago

          Thank you. People just keep posting I guess thinking you are part of Uber:) Thankfully thsts nit the case:)

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    imswtlaxit
     4 weeks ago

    I forgot my mobile in uber car . When I call to my phone driver switch offed my phone . How to get my lost phone back. I have driver name and car number only.

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    darnelldionware
    3
     4 months ago  (edited 4 months ago)

    I took a uber drive with a driver name Latonya winsley she is a freak that Flirted with me the whole ride she drive a Root beer color infinity truck very ghetto she ask me did I smoke weed because she nose where the good stuff is plus the hotel she dropped me off to she ask me what was I getting into that night because for a small fee she can come back and hang out with me if you guys no what I mean...just very bad for business and I bet uber don't even know she doing this

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      momof4
      8105 Rider Driver
       2 months ago

      Unprofessional driver but sounds like she just drives for Uber to promote her other business drugs and prostitution. You can always report bad drivers behavior to Uber.

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      ClayClaymore
      116 Rider
       4 months ago

      She couldn’t help it. Completely captured by your studlt allure and she took a chance and broke the rule. :)

      If she made you uncomfortable, I’m sorry, but what was it that you think she crossed the line? From what you’d described, I’m not sure if I see anything. 

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    destinyb0620
    1 Driver
     2 months ago

    My driver stood at my drop off location to steal money out my card and they won’t refund me they need to shut down the whole entire uber site there so unprofessional and don’t care for there customers 

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      momof4
      8105 Rider Driver
       2 months ago

      If the driver dropped you off at your destination the trip was over. Did the driver physically steal your card? Unless he physically stole your credit card how did he steal money from your card? Drivers have nothing to do with riders credit cards. We dont touch credit cards, see them, know the numbers, know what credit card you use, or process the payment, we have absolutely nothing to do with payment. Uber charges your card. Uber processes the payment and sends the money to the driver after the trip is ended. I am not sure what your issue is. If you can explain more clearly maybe one of the drivers can advise you what to do. However you are right Uber cares about no one but Uber. Uber custimer service is awful. 

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        destinyb0620
        1 Driver
         2 months ago

        No the uber driver does have a lot to do with it if they don’t put ride complete it will show as if I’m still in the car after the certain time you were suppose to be dropped off is passed then the ride fair goes up this is not the first time this situation happen to me. They don’t need your card to know how to manipulate the ride fare again not the first time! 

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          momof4
          8105 Rider Driver
           2 months ago

          When you are getting ready to exit the car the driver should be clicking end trip and then the app notifies you. I can hear the notification my riders phones when I end the trip. Once you pull.up to destination why dont you just ask driver to end the trip before you exit the car? If that makes you uncomfortable as soon as you exit the car if trip is still running message Uber immediately. They are tracking your phone they will see you are at your destination while on the app. Take a selfie if you have to standing at your destination. What city are you in? Sounds like you have a lot of dishonest drivers there. I mentioned drivers have nothing to do with your credit card because initial post made it sound as if you were saying drivers were charging your card or they had your card. If this is an ongoing issue as you said best advice is what I mentioned above. Ask driver to end trip before you get out. Hope that fixes your issue. Best if luck:)

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    NazimaShehata
    2
     4 months ago

    I would like to lodge a complaint with the Ober of Egypt because they are working with disrespectful and criminal drivers. This is a collective complaint in Egypt yesterday. The drivers stole my phone and filed a complaint with the company,

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      momof4
      8105 Rider Driver
       2 months ago

      You may want to contact Uber to lodge your complaint. This is not Uber.

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      CurbDigger
      159
       3 months ago

      You should create its own post, i.e. new post for this.

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    AmitBansal
     1 month ago

    DL 1Z A 9573 toyaota etios this uber driver are dangerous and crazy on road.. He is very rash driver plz disactivate this driver uber license. I'm very highly obliged if you do it.. 

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    CarlMcleod
    3
     6 months ago

    I was standing outside digbeth coach station today a young lady with a medium sized suitcase walked over to a uber driver 3114 was the sticker on front windscreen of his car and the driver just sat in his car while she struggled putting case in boot 

    In my opinion he shud of got out car and assisted her with luggage 

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      momof4
      8105 Rider Driver
       2 months ago

      Drivers are paid to drive from Point A to Point B safely. Nothing in Uber's TOS that drivers have to load their passengers luggage. Of course its the right thing to do but not something a driver is required to do and I agree with you. 


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      DWang02
      105 Rider
       6 months ago

      They have driver IDs in windshields now?  Like they used to with taxi drivers and medallions?

      I mean it’s a great idea so you can report bad Uber drivers but I didn’t know they implemented this. 

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        momof4
        8105 Rider Driver
         2 months ago

        A law was passed in NJ to do this but hasnt taken effect yet. I dont think its a good idea. All the things that will be in the window are all ready right in front of rider in their app. This opens up more people to make false accusations. If you are a pedestrian thst witnesses an Uber driver doing something wrong take down their license plate and send message to Uber they can find who the driver is by the license plate. Why should a driver put personal info like their name for all to see?  Again if they do anything wrong their is the license plate and if its of criminal nature call police with their license plate. Riders are protected most of the time drivers have no protection at all. 

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    DonnaMonaghan
    3
     8 months ago

    I was driving up Clairemont Dr. Monday morning about 11:00 am on the 11th of March. The driver drove completely reckless between the  solid double lines on both sides of the road and then cut in 6 cars in front of me and all cars had to slam on breaks. He was a Black man and his car was a Red Volt and the license plates are 8CFV188. He should not be driving people around. I am concerned for the people he picked up and driver around him. He dropped his fair off at the corner of Clairemont Dr and Iroquois Ave. Please address this driver.

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      AnthonySn.d
      35
       7 months ago

      Anyone know how to do a reverse look-up of license plate?

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      SteffGart24
      145 Driver
       7 months ago

      This is the problem about not being able to rate drivers without you being the passenger. Good job for catching the license plate.  

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        momof4
        8105 Rider Driver
         2 months ago

        So now you want pedestrians to be able to rate drivers? If the driver is that bad get their license plate and email Uber. I think anyone who feels they should be able to rate drivers even though they are not paying for the service  is ridiculous. Why dont we give every car on the an ID and when any car on the road drives like an idiot you can call the DMV. Once their rating drops to a 4.6 DMV csn take their license away. That sounds pretty absurd right? So does pedestrians rating drivers. 

        Just because someone has a sticker in their window doesnt mean the are actively driving for Uber or Lyft. Stickers, amps, etc... are made, bought, and sold by many different people who have nothing to do with Uber or Lyft. 

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      dread
      44 Rider
       7 months ago

      wow, how did you know he was an Uber or Lyft driver? Did you see a sticker? It is always possible it is a family car and it was a relative driving at that moment regardless you should report this directly to Uber or Lyft (whichever one he was working for). They will be able to look him up by the license plate.

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    Shanta914
    Driver
     2 months ago

    Terrence is a bad driver he drives a 2017 or 2018 Nissan Altima blue color with crome rims on it he is between 50 or 60 years old with dreadlocks he has been harassing and stalking me since I took a ride in his car I'm gonna file a police report on him this man is no good  

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      hanna.ishchenko710
       1 month ago

      I'm sure there is a reason why he stalks you. Maybe you're another peace of crap that treats drivers like they are your property, hurts their feelings, litters in their car and then expects to get out of it clean and forgotten??? I mean... Seriously, why would someone stalk you with no reason? What did YOU do to this person??

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    JimKing
     2 months ago

    boycott uber,  their drivers are dangerous and crazy

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    momof4
    8105 Rider Driver
     2 months ago

    To the passengers who are posting complaints. I hope you realize this site doesnt belong to Uber. They will not see your complaints that you post here. The original post asked "how to report a driver" the question was answered. The answer is posted above. You can also post issues on Twitter. Uber usually responds quickly. 

     

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    NealPrater
     2 months ago

    You guys just hired an employee by the name of Michelle Wilkins.  Well I know for a fact she is a meth addict and if you have her take a drug test today or as soon as possible, she will fail 

    If a passenger is in the car if something goes wrong U do know that now you can be held liable.  U have no drug policies to protect your paying customers.  If u don't/choose not to really investigate this.  I will make it public with video of her having sex in the Lyft car they leased her and I've watched her repeatedly smoke and snort meth 

    I hope you remedy this.  Thanks and I am concerned for u & paying customers 

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      momof4
      8105 Rider Driver
       2 months ago

      This is not Uber you need to contact them. This is a rideshare website forum that has nothing to do wuth Uber drivers or complaints about Uber drivers. Go onto Ubers website or twitter.

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      momof4
      8105 Rider Driver
       2 months ago

      This site doesn't handle complaints for Uber.  Read answer to the original question that is posted above. That is how you contact Uber or you can post on Twitter and Uber will usually respond.

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    SamadKhan
     3 months ago  (edited 3 months ago)

    That is trip Hello i am samadkhan from peshawar Pakistan i take ride from uber and i have shown number on my phone screen i call him he says that he coming to me. And he drop call and directly he start ride before he reach to my location that is so bad and then i call him again for ask that why you start ride suddenly he dropped call again and he canceled ride and my uber app show me Rs 86 for paid . I send you id and pictures of driver please block him and ask to uber pakistani he is fluttering with people 

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      momof4
      8105 Rider Driver
       2 months ago

      That drivers rating is awful. Drivers here are deactivated at a 4.60.

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      ChadGellar
      28
       3 months ago

      This is getting very personal.

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        SamadKhan
         3 months ago

        Thanks for the great service but this driver make angry so much so much 

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    rk215rohit
     3 months ago

    This driver stole my laptop very smartly while putting my luggage in the car. I was travelling from Greater Kailash, Delhi to Delhi Airport on 14th July. I came to know about it when I reached the airport(during check-in). I tried to reach the Uber support but they didn't help at all, this is the worst Problem that I've ever faced.

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      AnthonySn.d
      35
       3 months ago

      With all this information, how have you not busted the guy. 

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    ElenaLaBorikua
    1
     8 months ago  (edited 8 months ago)

    I used Lyft for the first time Tuesday, because it was very cold and I didn't have any cab numbers. I had a Mr. Lin Jian, Toyota T787054C. Not only was he prejudice, he was disgusting. He was yelling at me and my kids because we didn't enter his car fast enough. And when I  told him there was no need for disrespect he refused his service forcing us out his car. We had to take the bus. If this is how Lyft operates I will NEVER EVER use or even recommend this company to anyone I know. Pour disgusts is what I feel.

    Mary Pagan

    Bronx, N.Y

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      ChadGellar
      28
       7 months ago

      You know...as much I love Uber, sometimes I do wonder if this gig-economy where anyone can become a driver is just a good idea. 

      I have noticed overall that many Uber drivers are not "service" oriented and they are not used to treating and handling customers. They are highly privileged and hide behind the fact that they are independent contractor, potentially part-time, and they drive their own cars. They look down on you and treat you like you should be lucky to be able to enter their vehicle.

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        momof4
        8105 Rider Driver
         2 months ago

        I am a driver and do agree with you. Some drivers are ridiculous and others know nothing about customer service. Cant argue with you on this one:)

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        momof4
        8105 Rider Driver
         2 months ago  (edited 2 months ago)

        Ran into one of those idiots last night. His loss 3 min ride 3.57 but a 7.00 cash tip all because he chose to be a jerk. He was also reported with pics to Uber by my rider.  

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      KSkon
      51
       6 months ago

      Everyone thought things would improve over NY cab drivers but nope.  It’s worse for sure.  

      Now we are dealing with the same mean New Yorkers but more privileged ones who have no experience in customer service. Thanks Lyft and Uber for ruining everything. 

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      johndavidT
      16
       7 months ago

      Terrible. Drivers have to pick anyone up, it is the law. They cannot discriminate. You should definitely report this to Lyft, perhaps they will give you some free rides or something to make up for your trouble or at the very least deactivate this jerk. Sorry your kids had to witness this :(

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    BarbaraGuerra
    1
     10 months ago

    I find it wrong for Tobuddha Sallard to be taking people back and forth without going through Uber she’s pocketing the money that she gets from these 3-4 people how is that helping your company if she’s able to do that. Not only that it says she drives a black impala but drives a white Nissan

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      momof4
      8105 Rider Driver
       10 months ago

      If she isnt using the app how do you know which car she says she is using? In order for you to know the car she would be have to be on the app logged in. Is she asking for additional money to drive the people? If so cancel her and order another Uber and report her. A tip? Although its rude to ask for a tip its not illegal. Can always say no. If she is not using app and people are giving her money to drive they are wrong then also. All involved need to realize if its not through Uber they will not pay if in an accident. They can be a big problem for all parties involved.

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    dr.anju
     7 months ago

    19 April book uber pool.got naruto Suzuki 5731 drive did not pic up me.

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    AKalligon
    47
     3 months ago

    How do you report a bad driver? Just give one-star rating.