If I were the new CEO of Uber with absolute power, the first thing I would change is how we communicate with customers about the arrival of their ride. I would introduce an automatic notification system that allows users to receive real-time updates via SMS when their Uber is approaching. Additionally, users would be able to choose from a variety of custom ringtone alerts within the app, so they can be notified in a way that suits their preferences and ensures they never miss their ride. This would improve user experience, increase satisfaction, and make the service more accessible for people in noisy or crowded environments.
RIDEGURU
If I were the new CEO of Uber with absolute power, the first thing I would change is how we communicate with customers about the arrival of their ride. I would introduce an automatic notification system that allows users to receive real-time updates via SMS when their Uber is approaching. Additionally, users would be able to choose from a variety of custom ringtone alerts within the app, so they can be notified in a way that suits their preferences and ensures they never miss their ride. This would improve user experience, increase satisfaction, and make the service more accessible for people in noisy or crowded environments.