I would change the wait time on round trip rides. I don’t think Uber should allow round trip rides to riders if the driver says they are going to leave you and not take you back home when a round trip is much higher price than a single trip and ordering another Uber to get back home. I have been left by one driver after he stated he would be leaving me after 5 minutes of waiting. He was so rude about it that I didn’t care to tell him that I would tip according if the wait was over 5 minutes. I had another driver actually tell me that he wasn’t my personal taxi. When in all actuality that’s exactly the job you are doing. I also wrote Uber about both of the experiences one being left and had also informed the driver that for some reason it doesn’t recognize that I’m at a different destination states I’m home already and won’t allow me to get a Uber from where I was left so please don’t leave me. This is what puzzles me. So if the driver can leave you after accepting a round trip ride that you are charged just about double for you don’t get reimbursement and are still charged the round trip fare and than charged another fare because you were left. Both of these drivers were so extremely rude that I was reimbursed for the ride and also given 5 dollars for my inconvenience. I believe Uber needs to stop letting people do round trips. Or for heavens sake charge the passenger 1 dollar every minute after 5 minutes. I don’t know if anyone else is confused by this rule but I sure am. It makes no sense to charge us full price when the driver leaves you after a measly 5 min wait and gets the entire amount of the round trip fair.
RIDEGURU
I would change the wait time on round trip rides. I don’t think Uber should allow round trip rides to riders if the driver says they are going to leave you and not take you back home when a round trip is much higher price than a single trip and ordering another Uber to get back home. I have been left by one driver after he stated he would be leaving me after 5 minutes of waiting. He was so rude about it that I didn’t care to tell him that I would tip according if the wait was over 5 minutes. I had another driver actually tell me that he wasn’t my personal taxi. When in all actuality that’s exactly the job you are doing. I also wrote Uber about both of the experiences one being left and had also informed the driver that for some reason it doesn’t recognize that I’m at a different destination states I’m home already and won’t allow me to get a Uber from where I was left so please don’t leave me. This is what puzzles me. So if the driver can leave you after accepting a round trip ride that you are charged just about double for you don’t get reimbursement and are still charged the round trip fare and than charged another fare because you were left. Both of these drivers were so extremely rude that I was reimbursed for the ride and also given 5 dollars for my inconvenience. I believe Uber needs to stop letting people do round trips. Or for heavens sake charge the passenger 1 dollar every minute after 5 minutes. I don’t know if anyone else is confused by this rule but I sure am. It makes no sense to charge us full price when the driver leaves you after a measly 5 min wait and gets the entire amount of the round trip fair.