I just had the same issue. A trip from Newark airport to Pennsylvania that was over 100 miles. It's been 1 week and I keep getting the same ole' our technical team is working on this right now story. One rep told me the ride is estimated at about $167. Why don't they have a system in place compensate drivers then in these instances. They can easily calculate my fare, so why not have a system in place to pay drivers as well during glitches. This happened to me on December 19th, it is now December 26th and still nothing. I used extra money I didn't have to cover for gas and tolls. Big fail on Uber's part.
RIDEGURU
I just had the same issue. A trip from Newark airport to Pennsylvania that was over 100 miles. It's been 1 week and I keep getting the same ole' our technical team is working on this right now story. One rep told me the ride is estimated at about $167. Why don't they have a system in place compensate drivers then in these instances. They can easily calculate my fare, so why not have a system in place to pay drivers as well during glitches. This happened to me on December 19th, it is now December 26th and still nothing. I used extra money I didn't have to cover for gas and tolls. Big fail on Uber's part.