All your passengers rate you, but when they select "price too high", " traffic" or "app issues".... Anything that's not a driver or a car issue, then only a five star counts, anything less is not counted against you. I'm a 4.93 and about 74% rate me, meaning in reality 26% of people had a bad ride with me but Uber took the blame because they selected a none driver issue.
RIDEGURU
All your passengers rate you, but when they select "price too high", " traffic" or "app issues".... Anything that's not a driver or a car issue, then only a five star counts, anything less is not counted against you. I'm a 4.93 and about 74% rate me, meaning in reality 26% of people had a bad ride with me but Uber took the blame because they selected a none driver issue.