I live 15 minutes from Cleveland Hopkins Airport. I scheduled a ride with Uber to pick me up at 5:15 am the next day. I did receive a confirmation email. Next morning, no Uber. I checked my phone app and it said no cars available. Would have missed my flight if not for a great neighbor. I have tried to send a complaint to uber but you must do it about a specific ride and somehow that scheduled ride is no longer on my app. Any suggestions.
RIDEGURU
I live 15 minutes from Cleveland Hopkins Airport. I scheduled a ride with Uber to pick me up at 5:15 am the next day. I did receive a confirmation email. Next morning, no Uber. I checked my phone app and it said no cars available. Would have missed my flight if not for a great neighbor. I have tried to send a complaint to uber but you must do it about a specific ride and somehow that scheduled ride is no longer on my app. Any suggestions.