I'm sorry to say that this seems to be a concerted effort by Uber drivers in London. I have continued to receive low ratings for no reason and have handed out tipless, 1-star ratings in response. If others follow step, then perhaps drivers will learn that it works both ways and riders can also abuse the rating system.
I take an Uber several times a day, usually 2-3 miles through London. I've been using the service for years now.
I have recently noticed that my rating has been dropping quite significantly. I was always 4.88 to 4.9 in the past. In the last year I have dropped to 4.78 for seemingly no reason. My rough calculation is that a large percentage of drivers are giving me low ratings.
I am, and always have been, an excellent passenger. I am always on time for the booking. Clean, well-dressed and polite. I engage in conversation if the driver is engaging, otherwise I tend to sit quietly.
I always tip the driver around £5 for shorter journeys.
My suspicion is that now I am using the app to tip, meaning that the driver cannot tell if I have left them a tip, they are giving me less than 5-stars.
This is going to badly backfire on drivers soon, as I will just start holding off on rating and tipping until I see if my rating has gone down. If I am given a bad rating then they will recieve a 1-star back. As I won't be able to tell which driver(s) gave the rating it will just have to be a 1-star for all from the previous day and no tips.
RIDEGURU
I'm sorry to say that this seems to be a concerted effort by Uber drivers in London. I have continued to receive low ratings for no reason and have handed out tipless, 1-star ratings in response. If others follow step, then perhaps drivers will learn that it works both ways and riders can also abuse the rating system.
If that is the case then they are just shooting themselves in the feet.
Hopefully Ola will take off. Drivers only pay 10% of the fare to the company.
I take an Uber several times a day, usually 2-3 miles through London. I've been using the service for years now.
I have recently noticed that my rating has been dropping quite significantly. I was always 4.88 to 4.9 in the past. In the last year I have dropped to 4.78 for seemingly no reason. My rough calculation is that a large percentage of drivers are giving me low ratings.
I am, and always have been, an excellent passenger. I am always on time for the booking. Clean, well-dressed and polite. I engage in conversation if the driver is engaging, otherwise I tend to sit quietly.
I always tip the driver around £5 for shorter journeys.
My suspicion is that now I am using the app to tip, meaning that the driver cannot tell if I have left them a tip, they are giving me less than 5-stars.
This is going to badly backfire on drivers soon, as I will just start holding off on rating and tipping until I see if my rating has gone down. If I am given a bad rating then they will recieve a 1-star back. As I won't be able to tell which driver(s) gave the rating it will just have to be a 1-star for all from the previous day and no tips.