I got this hack tonight and like a dummy I fell for it. My rider was Zoe in a shady part of town.
Lost all my weeks earnings and there's a debit card linked to my account that I can not delete, I've contacted Uber and I'm waiting for a reply so I can hopefully get reimbursed.
I had a passenger last night that disputed two rides that I gave him. First I brought him to a location. He didn't know how to do a round trip, so I told him once I dropped him off that he should request a ride, and since I was closest that it would probably go to me - which it did.
Today I got two fare reversals (which Uber gave back, plus a little extra) that came from 'Wrong Rider Picked Up'. I remember the guys name, and I called support. They verified that I indeed picked up the guy, TWICE. Always call support, even though you can challenge it through the app, it's faster to call.
I get the feeling he must do that frequently. I hope Uber can do something about it.
I had a passenger last night that disputed two rides that I gave them. First I brought him to a location, he didn't know how to do a round trip, so I told him once I dropped him off that he should request a ride, and since I was closest that it would probably go to me - which it did.
Today I got two fare reversals (which Uber gave back, plus a little extra) that came from 'Wrong Rider Picked Up'. I remember the guys name, and I called support. They verified that I indeed picked up the guy, TWICE.
I get the feeling he must do that frequently. I hope Uber can do something about it.
RIDEGURU
I got this hack tonight and like a dummy I fell for it. My rider was Zoe in a shady part of town.
Lost all my weeks earnings and there's a debit card linked to my account that I can not delete, I've contacted Uber and I'm waiting for a reply so I can hopefully get reimbursed.
I had a passenger last night that disputed two rides that I gave him. First I brought him to a location. He didn't know how to do a round trip, so I told him once I dropped him off that he should request a ride, and since I was closest that it would probably go to me - which it did.
Today I got two fare reversals (which Uber gave back, plus a little extra) that came from 'Wrong Rider Picked Up'. I remember the guys name, and I called support. They verified that I indeed picked up the guy, TWICE. Always call support, even though you can challenge it through the app, it's faster to call.
I get the feeling he must do that frequently. I hope Uber can do something about it.
I had a passenger last night that disputed two rides that I gave them. First I brought him to a location, he didn't know how to do a round trip, so I told him once I dropped him off that he should request a ride, and since I was closest that it would probably go to me - which it did.
Today I got two fare reversals (which Uber gave back, plus a little extra) that came from 'Wrong Rider Picked Up'. I remember the guys name, and I called support. They verified that I indeed picked up the guy, TWICE.
I get the feeling he must do that frequently. I hope Uber can do something about it.