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Can the passenger be rated when this happens? When a customer maliciously cancels a trip, can the driver leave a negative rating?
This is so damn true. I am paying for the service. It's a vendor-customer, not some dating site.
I shouldn't be rated by McDonalds' employees. I shouldn't be rated by Amazon sellers. It would just be full of retaliatory ratings whenever there is an issue.
When this was a pure peer-to-peer, people-driving-people rideshare, I understand why the ratings were important, but...
Good tip. I consider myself a good tipper but I never thought the weather to be a factor for increased tipping. It does make sense.