Is this a possible scam where a rider would cancel mid-ride? Would the whole trip be cancelled and passenger not have to pay anything? I assume that is what would happen.
What happens if a passenger cancels an Uber ride in the middle of a trip? (mid-ride, mid-trip)
The Guru Take
The ride ends. Driver gets paid up to that point. Yes, it is a common scam.
If a passenger cancels the Uber ride in middle of a trip, the ride is considered completed at that exact point the cancellation was requested. The passenger will still have to pay to that point and the driver will be compensated. No, the whole trip is NOT cancelled.
From the driver's perspective, Uber Driver's GPS automatically terminates and the driver is taken back to the home screen. Then a banner will display the message, "Rider has canceled the trip."
Yes, this is actually a known rider scam, where the rider would discretely cancel the trip before reaching the destination. If the driver does NOT notice the cancellation, the scam is successful. He would drive you all the way to the original destination, and the crook would only be charged up tot he point of cancellation.
Why does this cam work? Sometimes, drivers prefer to use other GPS apps besides the one included in Uber Driver App or simply may not be paying attention.
Caution to drivers. Make sure to keep your eyes on the Uber the whole time. If you notice the passenger cancel, calmly pull over and let the passenger out in a safe location.
If you didn't notice and mistakenly drove the rider all the way to the destination, you can dispute this with Uber customer support. Instructions here: