RIDEGURU
As drivers, we’re in the service industry. We show up 6-8 million times a day in front of someone’s house, at their workplace, a bar or restaurant to pick them up without knowing where they’re going. Our job is to take them from A-B safely, during the ride, we have the passenger’s life in our hands. Although tipping is not mandatory in other service jobs, taxi drivers, bartenders, waiters, doormen and valet attendants come to mind, it is part of our social fabric. It’s a little something extra for a job well done. Uber passengers are notoriously bad at tipping, Lyft passengers are more generous. Does the passenger reflect the culture of the respective companies themselves?
Do you think Uber & Lyft should make tipping the driver mandatory? Do you think the tipping screen is buried deep in the passenger app? Why don’t passengers tip more often?
Posted 5 years, 4 months ago
Posted By
Sergio Avedian (Uberserge)
1300
Rider
Driver
Ride Apprentice from Los Angeles, CA
Blogger, Podcaster, Active Rideshare Driver/Coach
Active Uber/Lyft driver in Los Angeles, contributing writer for Rideguru and RSG (The Rideshare Guy), podcaster, rideshare driver coach, independent consultant to rideshare and tech companies.
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