Lyft's 24/7 Phone Support for Drivers

Lyft's Critical Response Line - A way to speak to someone 24/7

Lyft offers a 24/7 phone support for immediate assistance. For passengers, it is meant to be reserved for accidents, "safety incidents", and other emergency situations.  For drivers, if there is a question about a specific ride, they can simply connect with a customer service rep over the phone.  (Convenient if you are driving.)

There is no phone number you can directly dial.  You have to submit your phone number into a website/form, and one of the members from Lyft's Critical Response Team will call you back within two minutes.

Click here to connect to Lyft: Receive a call from Lyft's Critical Response Team

This is what Lyft has to say:

"If you experience an accident, an issue which threatens your personal safety, or receive a citation, make sure to take the appropriate steps to protect yourself and get to a safe place. If necessary, call the authorities by dialing 911 or your local non-emergency assistance line, and then contact Lyft's Critical Response Line by using the call feature below. We're available 24 hours a day, 7 days a week, and will call you as soon as possible after you request the call."

ippei 1202

Uber Driver, CEO of TaxiFareFinder and Unleashed, LLC