RIDEGURU
What is Lyft's phone number? How do I contact Lyft's customer service representative?
Lyft's 24/7 Phone Support for Drivers
Posted 6 years, 7 months ago
Posted In
Ask a RideGuru
Questions from riders and drivers answered by our Ride Gurus and Rideshare Experts
Posted By
Anonymous
3460
Rider
Driver
Driver
Ride Master
Real questions from RideGuru anonymous users.
Popular Links
- Maximum Ridesharing Profits
- Fare Estimator
- Rideshare 101
- Sign up for UberAd
- Sign up for Uber EatsAd
- Sign up for Lyft - $5 offAd
Hot Forum Topics
The Guru Take
Lyft's Critical Response Line - A way to speak to someone 24/7
Lyft offers a 24/7 phone support for immediate assistance. For passengers, it is meant to be reserved for accidents, "safety incidents", and other emergency situations. For drivers, if there is a question about a specific ride, they can simply connect with a customer service rep over the phone. (Convenient if you are driving.)
There is no phone number you can directly dial. You have to submit your phone number into a website/form, and one of the members from Lyft's Critical Response Team will call you back within two minutes.
Click here to connect to Lyft: Receive a call from Lyft's Critical Response Team
This is what Lyft has to say:
"If you experience an accident, an issue which threatens your personal safety, or receive a citation, make sure to take the appropriate steps to protect yourself and get to a safe place. If necessary, call the authorities by dialing 911 or your local non-emergency assistance line, and then contact Lyft's Critical Response Line by using the call feature below. We're available 24 hours a day, 7 days a week, and will call you as soon as possible after you request the call."
ippei
1202
Uber Driver, CEO of TaxiFareFinder and Unleashed, LLC
No comments yet. Be the first!