What is the emergency contact for Uber?
The Guru Take
Call authorities. Emergency Line: 1-800-285-6172 and 5 ways to contact Uber.
Uber recommends that users contact the authorities in case of emergencies.
Uber has announced a "Critical Safety Response Line" as part of their "180 Days of Change" initiative. It is a phone number you can call.
Uber's Critical Safety Response Phone Number:
Here are 6 other ways to contact Uber: 6 Ways to Contact Uber for Help
You can also call them, but they do not tell you the phone number. You can access this through your app. Here are the instructions:
- In your driver app, tap account
- Tap help
- Tap the blue phone icon in the top right of your screen
- Tap call support
There used to be one, apparently, but...
The number (800-353-8237 or 800-353-UBER) was first reported in Quartz, which found it buried several links deep in the app. And when Inc. followed up, an Uber representative said there was no emergency contact, only to walk that statement back the following day. The hotline had been kept under wraps to test for its "discoverability" by customers, Uber told Inc. It's unclear why Uber would create an emergency hotline and then not tell anyone — though Uber claims that users who stumbled across the number would call for customer assistance.