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I wouldn't really worry about it. It would take a lot of 4-star ratings to badly harm the driver's overall rating. If there was a pretty major issue, 4-stars or less is appropriate. I usually only downrate for safety problems, or extreme unprofessionalism.
Yep, Uber's scheduling feature is pretty much just an auto-request button. If you want to truly schedule a ride where a driver sees your fare and prepares for it ahead of time, older-school services like Blacklane and GroundLink offer that. But they're way more expensive.
Lyft's scheduling feature allows drivers to accept rides in advance but there aren't great guarantees in place to incentive drivers to actually show up.
Online I saw two pretty different reactions to this. A normal reddit thread was mostly sympathetic to the drivers and against the sting, while the drivers in /r/uberdrivers and /r/lyftdrivers were not very sympathetic to the drivers at all. Drivers mainly seemed to say that you should never, ever stop for someone flagging you down, and definitely never take a street hail.
Another possible benefit of UberEATS is that they hire drivers 19 and older, with vehicles 1998 or newer. It's a decent option for younger drivers or those with older cars who don't want to rent or buy a newer one. Souce: My blog on UberEATS, and Jobs for people too young for Uber
For me, help.uber.com says delivery pay is: pickup fee + drop-off fee + mileage + time. For time, it says, "Per-minute rate based on expected wait time at restaurant, expected travel time from restaurant to dropoff, and expected wait time at dropoff."
Based on that your 'time you make money' line might go a few lines higher. Although even based on Uber's description the time calculation is really vague.
Endless hours in the car are definitely hard on the body! Delivery definitely helps with that. If you have knee or back issues though, Shipt or Instacart might not be great for you. On-demand food delivery should be easier on the body because you typically only have to carry a few pounds.
You don't get tied to one store, but you can schedule to work in 'zones' that may only feature a store or two. Cities have dozens of cities, and a zone may only have a Target, or a Kroger, etc. Sign up for that zone and you'll only get orders from the store within that zone.
Two trips at once happens, but not too often from what I've read.
Great info! It's borderline false advertising that Uber calls their robe-request feature 'scheduling.' At least with Lyft's scheduling feature a driver sees your ride in advance, accepts it, and gets notified in-app of their upcoming scheduled rides. But even still, it's very easy for Lyft drivers to cancel scheduled rides.
There are alternatives that offer decent technology and more dependable scheduled. I've looked into Blacklane and GroundLink (articles from my site), and both would be good options if you NEED your ride to happen.
Yes, you need a livery license for GroundLink and Blacklane. The same goes for UberBlack. All 3 can be used by livery services to fill their books if they have any gaps. So you're right, it is a high bar for Uber or Lyft drivers and I try to emphasize that in the articles I linked. I have heard from some rideshare drivers who decided it was worth it to go full livery in their markets.
Hitting a pedestrian or being in a serious car accident
Hitting a pedestrian or being involved in any serious car accident.
I was looking to see how the companies might distinguish myself and so far it seems less about features/benefits and more about getting more scooters on the streets. Not a bad tactic, but eventually they will need to innovate.
The only thing I like about it so far is that everything is larger: Larger text, larger buttons. That's better for usability. Other than that, it feels like a step backward.
Yes, you can schedule a ride in the app. One thing to note is that the Uber scheduling feature is more of an automated request. The app sends a request at the time you set. It's not like a driver gets your ride ahead of time and puts it in their schedule. The Lyft app scheduling feature is more like a true scheduled ride. The Lyft driver gets it ahead of time and it's stored in their app as a schedule ride.
Here's a picture that shows the button in the Uber app for scheduling a ride:
Very accurate. I try to do my part by telling friends that anything less than 5 is basically signaling that the driver should be fired.
There is a 5-minute time limit for the initial pickup. For stops after that, there is a 2-minute limit. If you're picking up a friend, I don't think drivers will be super strict about the 2-minute limit, but I think waiting more than 5 minutes might make the driver annoyed.
Asking the driver to stop is ok, but using the multiple destinations feature could make the process easier for you because you won't have to manually direct the driver to the stop. If you enter the stop in the app, they'll be able to use their navigation apps to get there.
When picking up a friend it's also helpful to use the 'share status' feature, which lets your friend see exactly where your car is. While on the ride, tap the driver's info at the bottom of the screen and look for the 'share status' button.
The ride won't automatically end if the stop takes longer than 2 minutes, but the driver can end the ride and opt to charge a no-show fee. And yes, the meter is still running during your stop, but the cost per minute is very low. usually around $0.15/minute.
Now that Uber added a multiple destinations features to the app, it's possible to do a round trip. Let's say you want to go from home, to the ATM, then back home. Here's how you do that in the Uber app.
One thing to note: Drivers will only wait 2 mintues at each stop, so it has to be a quick errand. If your errand will take longer, you'll need to request a second ride home. It's a little hard to explain with pictures, so here's a link to my post on how to do a round trip in an Uber, with a picture guide.
I'd also add that you can get deactivated by Uber for doing this. Uber would consider it prearranging rides, which is against the Community Guidelines. Look under the Fraud and Illegitimate behavior section: https://www.uber.com/legal/community-guidelines/us-en/
Doing it once or twice would likely be ok, but if you made a habit out of it, you'd eventually be deactivated.
We still have to consider how much VC cash is keeping all the delivery apps afloat. Do any of the food delivery apps make money yet? I'm not sure. That said, as a consumer I love using Ubereats but I hate driving for it.