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Is Uber eats worth it for drivers?

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eshughes77
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 Posted 1 year, 3 months ago

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    JenMuseDriver
    22 Rider Driver
     4 months ago

    No, no, no, and no. Ugh! I "accidentally" ended up with an Uber Eats request the other night. I had to wait 15 MINUTES FOR THE FOOD because the disorganized crew at the Taco Bus didn't have their act together. Didn't get paid a cent to wait for the food (which I knew in advance). This isn't the first time this has happened. I rarely get a tip when I do this service (tho' the out of town tourists tend to be much more generous than the locals). So as soon as I could I turned off the Uber Eats requests. Does the food talk back or ever act dangerous? Nope. But customers sure pay a lot more, and they (usually) don't stink up my car. So no more Uber Eats for this chick. Ever. Just not worth my time.

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      dracomalfoy
      178 Driver
       4 months ago

      THIS! The waiting is killer. I will never do Uber Eats again.

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    amcbeth
    339 Rider Driver
     9 months ago  (edited 9 months ago)

    My experience on UberEats is worth telling.

    When Uber first came out with this feature they didn't announce it to the drivers. It came in an update with the "Eats" switch on.

    The first delivery was from a restaurant in South Philadelphia to the other side of Philadelphia. Couldn't find a parking spot near the restaurant, so I ran in and the order was ready. No tip, no ticket, but not bad.

    The second one was a McDonalds order of hamburgers. I spent a total of 45 minutes to make $5.75. No tip, but bad.

    The third and last one was also a McDonalds order. Again the total time spent was 45 minutes to make $5.75. That was the good part.

    The delivery was to a hi-rise. I called the guy and told him the food was here. He said, "I'm on the seventh floor, bring it up". He said it was required by Uber. I had no idea if that was true at that time. I believe Uber is advertising door to door delivery now.

    I locked the car and took a smelly bag of burgers up a smelly elevat...

    Read more...

    My experience on UberEats is worth telling.

    When Uber first came out with this feature they didn't announce it to the drivers. It came in an update with the "Eats" switch on.

    The first delivery was from a restaurant in South Philadelphia to the other side of Philadelphia. Couldn't find a parking spot near the restaurant, so I ran in and the order was ready. No tip, no ticket, but not bad.

    The second one was a McDonalds order of hamburgers. I spent a total of 45 minutes to make $5.75. No tip, but bad.

    The third and last one was also a McDonalds order. Again the total time spent was 45 minutes to make $5.75. That was the good part.

    The delivery was to a hi-rise. I called the guy and told him the food was here. He said, "I'm on the seventh floor, bring it up". He said it was required by Uber. I had no idea if that was true at that time. I believe Uber is advertising door to door delivery now.

    I locked the car and took a smelly bag of burgers up a smelly elevator and knocked on the door. A half dressed guy reaches out and takes the bag and closes the door.

    I got out of the building safely and my car was not vandalized.

    Did I get a worthwhile tip? Yes, I will never take an UberEats again.

    If you deliver in the suburbs, I doubt if you'll make $10 an hour, but at least you will be safe.

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      ChatswickFan
      247
       7 months ago

      I am having difficulty identifying whether you are being sarcastic. When you say, you made $5.75 in 45 minutes, that's bad, right? That isn't $10/hour like you say.

      And call me naive, but...people are ordering McDonald's using UberEats? I like McDonald's like any other, but I don't want it so bad that I would get one delivered to my house. If I have my options, ya know?

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        amcbeth
        339 Rider Driver
         7 months ago  (edited 7 months ago)

        I haven't been driving for about a month and Uber had an update. on there update they turned on the delivery option. 

        Damn if I didn't get an UberEats as my first ride. Again a McDonalds delivery. This time  I made $4.54 in 30 minutes.

        This delivery was in the suburbs.

        Im my original post I said, "I DOUBT if you'll make $10 an hour in the suburbs, but at least you will be safe".

        I wasn't being sarcastic, those were the facts.

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          ChatswickFan
          247
           7 months ago

          Got it. 

          I've never driven but $4.54 in 30 minutes doesn't mean $9.08 an hour, right? You have to wait for the orders to come in. I guess you can even wait in your living room?  I gotta try this driving thing some day.

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            amcbeth
            339 Rider Driver
             7 months ago

            You can say the RATE is $9.08 an hour. But realistically you may not get another ride for 15 minutes.

            Read the rest of the posts. One driver spent 5 hours and made $39.  That's  $7.80 an hour. 

            Another post states money is money. I guess that means that if the ride pays for his gas, then all is good.

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              ChatswickFan
              247
               7 months ago

              5 hours for $39 is shoddy, but if 3 hours of that I spend reading, watching NetFlix and enjoying myself (And not incurring gas costs), maybe it's okay.

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      changingtides
      43
       4 months ago

      But are you really safe walking up to strangers houses with half naked men?!

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    jbauer
    391 Driver
     1 year ago

    Imagine the steps it takes.

    • You see the request comes up.  You accept.
    • You drive to the restaurant.
    • You find a parking spot.
    • You walk inside the restaurant.
    • You wait until the hostess can approach you.
    • You wait until the food comes out.  
    • You walk back to the car.
    • You drive to your destination.<-------------------The time you make money.
    • You arrive then look for a parking spot.
    • You walk to the address.
    • You knock and wait at the door.
    • You hand over the food

    Tell me how this is worth it.

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      BenRosen
      65 Driver
       3 months ago

      A year later, this is still my favorite post on this site.

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      KristaOlivasElabbassy
      4
       9 months ago

      Total of 15 mins for all of these steps.  Sorry...but unless you live in a big city...not a big deal at all. 

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        JBurd
        184 Rider
         3 months ago

        Well, in a big city, they are all bicycle riders. Have you ordered DoorDash in Manhattan?

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        RobinH74
        29 Driver
         9 months ago

        @Krista, are you a fan of UberEats? I have never tried and I am thinking about doing it. Is it worth it?

        I'd love for these to fill my slow times but I am afraid UberEats' busy times coincide with rider's busy times. (Lunch time and end of workday) When do you see them being the busiest?

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        BrianTheScrewDriver
        415 Driver Driver
         9 months ago

        Yeah, but that’s fifteen minutes you aren’t making money. 

        And it’s definitely more than fifteen minutes

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      RobinH74
      29 Driver
       2 months ago

      Right after "You walk back to the car", you should ask, "Find a ticket on your windshield."

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      DrJill
      81 Driver
       3 months ago

      It is not worth it!  No tip and most times the drive is significant enough you make $3 to $6 per hour.  Definitely not worth it.  Would rather drive people.


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        ChatswickFan
        247
         3 months ago

        Two of my buddies started doing Doordash (or UberEats), I can't remember, and they both ride bicycles in Manhattan.  They have been excited to get exercise in and make money at the same time.

        ...but guess what. They say it still isn't worth the money, and they have no car costs. That just tells you how the economics doesn't work on food delivery.

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      DougH
      204 Driver
       4 months ago

      For me, help.uber.com says delivery pay is: pickup fee + drop-off fee + mileage + time. For time, it says, "Per-minute rate based on expected wait time at restaurant, expected travel time from restaurant to dropoff, and expected wait time at dropoff."

      Based on that your 'time you make money' line might go a few lines higher. Although even based on Uber's description the time calculation is really vague.

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      Kendrix
      46 Driver
       7 months ago

      So true it hurts.

      I make $5 a pop. Often I would buy the same amount of food during pickup, so I never make money. LOL.

      BTW, there's usually a rack of food where drivers can just walk in and grab the delivery items.  I hear there are lots of mistakes and homeless people just grabbing them. Some growing pains on this business model.

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      JeremyLen
      29 Rider
       9 months ago

      that's funny and so true.

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      LCarpenter
      219 Rider Driver
       10 months ago

      HAAA HAA HAA

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      chicago49
      252 Driver
       1 year ago

      LOL this is hilarious.

      Not to mention you might not get a tip. At least traditional delivery drivers are almost always tipped. I think people feel like they don't have to tip uber drivers and that carries over into uber eats.

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      joeyj
      422 Driver Rider
       1 year ago

      Speak for yourself. Money is money. I'm not above it.

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    JimHemlock
    133 Rider
     2 months ago

    “Food delivery from anywhere” is just an unnecessary nonsense, another luxury item America doesn’t need. 

    We already have food delivery being offered by individual food establishments.  Have four of those near you in every category and we are all good. Italian, Chinese, Indian, and something else.  

    Why would we need food delivered from fast food restaurants? No amount of “efficiency” can make this work in the long run. 

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    qihui.liang5
    4
     3 months ago

    I think it really depends on how drivers get paid and some computer tech to arrange uber eat drivers accept the optimal request at that time considering the distance of restaurant, driver and customer; or maybe two or three orders on one route then driver could deliver in  just single journey.

    Also, one thing I want to mention is that in China, although it's not 'uber eat', there are special restaurants opened just/mainly for take away and they are located together. So driver could only wait in one place and saved the time for driving to restaurant, and don't need to worry about orders, because there are enough 'take away' restaurants for him.

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      JimHemlock
      133 Rider
       2 months ago

      I’m sure there are efficiencies to be gained by using drivers that already on the road to perform the delivery. However, the drivers are providing feedback and the economics just do not seem to make sense.  It still costs gasoline to deliver the burritos from TacoBell

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    larman
    10 Driver
     7 months ago

    11 deliveries last night, not one single tip. 5 hours work for $39.00 pretty pathetic.  Its not worth it!

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      DriveMeToTheMoon
      282 Driver Driver
       7 months ago

      None tipped? How is that possible. It's not like food delivery is a new industry.  Do these people not tip their pizza and Chinese delivery drivers? 

      People must not know about how much goes to the restaurant and Uber's booking fees. Drivers get such a small sliver. 

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        lionfool
        195 Rider Driver
         7 months ago

        People are cheap and lazy, that is how it's possible.

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      JenMuseDriver
      22 Rider Driver
       4 months ago

      Exactly!!

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      lionfool
      195 Rider Driver
       7 months ago

      Yeah, that's about right. Definitely not worth it.

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    RadarRider
    65 Driver
     3 months ago

    They like Uber eats in Orlando and make good scratch.  

    Twice I have been tricked into doing it for what equates to $3 an traumatic hour.

    Nope, not here.  It actually costs me money to do it here.  Esp when it is 17 minutes or miles away.



    Show Hide  3 Replies
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      ChatswickFan
      247
       3 months ago

      I wonder how it's different from pizza delivery or Chinese delivery. I am sure those restaurants make money, right? I mean, Domino's has its entire business model built on delivery. How can it be so bad for Uber.

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        RadarRider
        65 Driver
         3 months ago  (edited 3 months ago)

        Hmmm, lets see.   

        Pizza delivery is only done within a certain radius of the restaurant.  

        The mileage and gas is less.

        You leave when the food is ready and hot, 

        you receive an hourly wage.

        You do not have to have an excellent car and there is minimal depreciation.

        You do not have to drive 15 minutes to the pick up, find parking, find someone to give you the food, then check it.

        You do not have to get something to keep the food warm.

        You generally do not have to deal with GPS as much the distance to deliver can be longer...  8-20 minutes of traffic to get the food there.

        People tip pizza and Chinese delivery and are happy to see the delivery guy.

        People know that if they do not tip for a paid delivery guy... the restaurant will remember them.

        Your car does not get smelly like a poorly cleaned restaurant.

        You make a bit more than $3 an hour... before expenses.

        There are a lot of variables with the food that can go wrong, and it gets taken out on the driver.

        Who care...

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        Hmmm, lets see.   

        Pizza delivery is only done within a certain radius of the restaurant.  

        The mileage and gas is less.

        You leave when the food is ready and hot, 

        you receive an hourly wage.

        You do not have to have an excellent car and there is minimal depreciation.

        You do not have to drive 15 minutes to the pick up, find parking, find someone to give you the food, then check it.

        You do not have to get something to keep the food warm.

        You generally do not have to deal with GPS as much the distance to deliver can be longer...  8-20 minutes of traffic to get the food there.

        People tip pizza and Chinese delivery and are happy to see the delivery guy.

        People know that if they do not tip for a paid delivery guy... the restaurant will remember them.

        Your car does not get smelly like a poorly cleaned restaurant.

        You make a bit more than $3 an hour... before expenses.

        There are a lot of variables with the food that can go wrong, and it gets taken out on the driver.

        Who cares how bad it is for Uber.   It is a bad business model in many markets and bad for Uber Drivers.

        If Uber was smart, they would only offer it in good areas.   (Some are actually good.  Not where I am!)

        I am just glad I can turn it off or ask them to remove it completely.

        Try getting pulled 17 minutes  off course to pick up a bacon egg and cheese mcmuffin… then 10 minutes further for $3 and no tip.

        Or a delivery in traffic that takes 55 min and grosses $3 and enough aggravation to kill a horse.

        No thanks.




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          AsStibelDude
          611 Driver
           3 months ago

          LOL. Nice post. 

          Next thing we know, they’ll require this for all Uber drivers. Remember. There is a precedence with UberPool. 

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    DrJill
    81 Driver
     4 months ago

    Problems finding parking at restaurants, then waiting and waiting for orders in restaurant, then driving through heavy traffic to delivery and get no tips.  Not only that but in the Pittsburgh, PA area many homes are actually up 30-50 steep steps from the street and the folks ordering will not come even half way to meet you.  If you have asthma like I do, then you get hollered at because the food is cold, late etc.  I need a couple rest breaks and inhaler uses to get to the door.  So definitely not worth the hassle.

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      PhilDorfman
      44 Driver
       3 months ago

      There is a huge gap in the expectation and what's realistic.  Customers expect us to be like pizza delivery.  Straight to the door, whether they are in an apartment complex or an office building. So many times, they would expect me to go upstairs and knock on their door, while my car is stranded on side of a road. When I ask that they come meet me, I either get a complaint or have to wait several minutes for someone to come down. What a nightmare.

      I am sure there are people who would do it. I mean, there are Chinese and Pizza delivery people out there.  It's a good idea for Uber to try to leverage their existing workforce (i.e. drivers), but I feel like this is entirely a different job.

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      bBerman81
      267 Rider
       3 months ago

      Just sling the pizza pie from your window to the doorstep, newspaper  style. 

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    DrJill
    81 Driver
     4 months ago

    Not worth the time and effort.

    Accept the order, drive to restraint, wait for order [not getting paid].  Get the order and drive to the delivery [now getting paid], try to find a place to park and get the stuff to the door [getting paid].  Usually all for $5-7 and it can take over 30 minutes to do.  The last one I did was a large food order that I had to wait 20 minutes for -- then when I got to the house there were 36 [no I am not kidding] steep steps up to the front door.  I called and asked if they could come down for it as it was 90 degrees out and I had asthma.  They said no they needed me to bring it up.  It took me a long time as I had to take two rest breaks to prevent asthma attacks.  When I got to the door I found the order was for a couple of college age jocks!  I am in my late 60's with asthma, you think they could have met me half way.  What did I get for this $8 and a complaint that the food was cold because I took so lon...

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    Not worth the time and effort.

    Accept the order, drive to restraint, wait for order [not getting paid].  Get the order and drive to the delivery [now getting paid], try to find a place to park and get the stuff to the door [getting paid].  Usually all for $5-7 and it can take over 30 minutes to do.  The last one I did was a large food order that I had to wait 20 minutes for -- then when I got to the house there were 36 [no I am not kidding] steep steps up to the front door.  I called and asked if they could come down for it as it was 90 degrees out and I had asthma.  They said no they needed me to bring it up.  It took me a long time as I had to take two rest breaks to prevent asthma attacks.  When I got to the door I found the order was for a couple of college age jocks!  I am in my late 60's with asthma, you think they could have met me half way.  What did I get for this $8 and a complaint that the food was cold because I took so long.  After that experience NEVER will I do food delivery.  At least Uber makes it optional to take food or not.  and I am a definite NOT.  Not enough money to make it worthwhile and hazardous to my health.


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    DougH
    204 Driver
     4 months ago

    Another possible benefit of UberEATS is that they hire drivers 19 and older, with vehicles 1998 or newer. It's a decent option for younger drivers or those with older cars who don't want to rent or buy a newer one. Souce: My blog on UberEATS, and Jobs for people too young for Uber

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      ChatswickFan
      247
       3 months ago

      Right, I feel like there has to be a market for this. Drivers who aren't usually driving UberX and people. The economics must work, as there are precedents with Dominos. Crappier cars, young people who can't make money elsewhere, and more efficient process of keeping the drivers busy.

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      jcobeatscorn
      23 Rider
       4 months ago

      Agreed, leave Uber eats for the young college kids with old crappy cars :)

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    DriveMeToTheMoon
    282 Driver Driver
     1 year ago

    I tried it for a few weeks, and it is totally not worth it in my opinion.

    People usually order from restaurants in their own neighborhood.  They don't order from a place on the other side of town.  Remember, we still get paid to drive for uber eats.  Driving 2~3 miles picking up food doesn't make us money.  Then the time spent on picking up the food that is rarely ready when I show up?  Then dropping it off?  Way too much for a 3 mile ride.

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    Bigfrank
    410 Driver Driver Rider
     3 months ago

    No No  No they are the same tightwads that get into your car

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    Bigfrank
    410 Driver Driver Rider
     8 months ago

    They are the same tightwad Jerkoffs who do not tip . I would rather collect bottles and cans in between rides and it's non taxable too. 

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    WWBlueStuff
    263 Driver
     9 months ago

    I dread the day we are forced to do UberEats. Just as they did with UberPOOL.

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      StevenL-NYU
      136 Driver Driver
       9 months ago

      Me too.  I can see Uber doing it too.  I would cancel every one of those requests.

      I think we are safe though. There have to be enough restaurants participating in order for Uber to need more drivers. If they pull such a move, it'd be when there is a huge surge in demand.

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      LG-PA
      806 Driver
       8 months ago

      Pool is not forced on drivers, it can’t be turned off like Uber eats, but you can decline every single pool ride, like I do, unless I am on destination filter heading home, then I do not care if it is a pool or regular as I am just trying to subsidize my trip home ;)

      eats I just turned off.

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      TheoDore
      6 Rider
       9 months ago

      I didn't know they forced pool on drivers.

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        amcbeth
        339 Rider Driver
         7 months ago

        Look at the app. You have a choice (currently) to turn off UberPool or UberEats, but not both.

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    SilviaK
    4 Rider
     7 months ago

    Hi - Portify is an app that helps you manage your finances and get access to small savings on deals and discounts. We are building some new features soon that focus on helping people budget and manage their income. We want to hear from Uber drivers/riders on how you currently do this and the ways in which we can improve our app (it doesn't matter if you don't have the app).  


    For your time, we are offering £15 for a 30 min phone survey, or £25 for a 45 min in person survey here at our London offices (London Bridge). If you'd like to join this research, please fill in this quick survey and leave your email at the end. We will then get in touch to schedule a time that suits you! 

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      DimSumUng
      126
       3 months ago

      Is this an Uber-like app that allows me to find the closest bathroom?

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      BehindTheName
      111 Rider
       7 months ago

      I only take USD.

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    blackandyellow
    120
     7 months ago

    Nope. Miserable Money. Miserable People. Stay away from Uber Eats!!

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    RPaulson
    547 Driver
     1 year ago

    Uber Eats is horrible.  It's worth it only if you aren't getting enough rides.

    You have to also remember...during meal times are when the drivers are the busiest, people going places to eat!  Obvious, right?  So we'd rather be driving passengers than fetching food for people.  

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    tabby
    172 Rider
     1 year ago

    I live in the burbs. I haven't tried uber eats yet. I hope it takes off. We dno't have a lot of food options nearby but I'd be willing to pay extra to have food from ~20 minutes away delivered to me.

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    DDominico69
    159 Driver
     1 year ago

    Totally depends on when and where.  I hear in the suburbs this works out pretty well.  Not like the boonies but a bit outside the city in a populated areas.  No problem parking, plenty of participating restaurants, and medium distance trips.  (remember, we like longer trips.)