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You're right, the economics don't make sense at all. I delivered UberEats for nearly a year. Most of the time, if you factor in my expenses and time, I made less than minimum wage. The only time I did better was when people tipped. Which was less than half the time.
One time I accepted a request that turned out to be nearly a half hour away (mostly freeway). When I arrived, it was a McDonalds, and a man who lived a mile away had ordered a Big Mac, fries and a soda. And of course, no tip. I think I made $3.50 on the delivery. And then I had to drive back. An hour of my time, probably $8 in gas, and $3.50 was what I had to show for it. It was the proverbial straw that broke the camel's back.
And I won't even mention the dozens of times I had to wait 15 or 20 minutes at a restaurant while they were preparing an order. And of course I wasn't paid for that time.
No longer. If you're thinking about driving Uber Eats, think again.
Inebriated passengers are among my favorites. Fortunately they are 95% funny and only 5% unruly.I went to a local bar to pick up one fare. He didn't answer the phone so after a few minutes I parked and walked in. He was the lone patron, asleep at the bar.After the server woke him up he gratefully apologetically out to my car. He gave me unnecessary but accurate directions to his home during the entire 5-minute drive. And then told me I was the best Uber driver ever and he would tip me profusely on the app. Right. I was just glad he used Uber.I pulled up in front of his house and wished him a safe evening. He slapped me on the back jovially, then opened his door and fell out onto his front lawn. (This was near Seattle and it was raining profusely.)Are you all right? I asked.Sure, he responded, just give me a minute here. Then he began snoring.I drove off, hoping his wife would find him out there before he died of exposure.
I've long projected that Lyft will eventually overtake Uber as the 800-lb. gorilla in the space, and this demonstrates exactly why that is. The workers of any company have to feel valued by the culture of that company. If they don't, it's sayonara, no matter how big you are. It's just a matter of time.Like most, I drive both Uber and Lyft. I had an interesting thing happen once that showed the difference in culture between the two companies. Both promise to pay bridge tolls. In the same week, Uber cheated me out of $1 (yes, a measely dollar), and Lyft neglected to pay me $6 that they owed me. I contacted both within 3 days. Uber gave me the runaround. I had to fill out and submit a bunch of forms. (None of this was worth the dollar, mind you, but it was the principle of the thing.)After about 2 weeks of this nonsense, they finally denied my claim for $1. They said in order to get it, I would have had to submit the forms within the first three days!Lyft, on the other hand, emailed me back right away and said, "Sorry about that! We've just posted your $6 to your account."So which company do you (as a driver) want to work for?