not cool Uber...
Hey Uber!! What happened to the Support@uber email addres?! Why does it no longer work?!
Posted 7 years, 11 months ago
Posted In
Angry Drivers
Passengers from hell? Complaints or suggestions for Uber and Lyft? Glaring problem with the industry? Do you have stories of your horrible experiences with rideshare services? Leave your comments here and share your stories.
Posted By
Chris Green (CTG07)
223
Rider
Ride Apprentice
Driver for Uber since 2014
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Comments
I spoke to Uber about this, and apparently this is their attempt to encourage users to go through their apps and follow a structured process.
I also heard that the volume of emails Uber was receiving was something insane. Like tens of thousands a day, partially due to people aimlessly typing them with any account information attached.
As a driver though, they need more lines of communication for us! It is infuriating trying to get in contact with anyone at Uber