Uber calls it the flat rate surge, flat and surge should not even be in the same sentence, it is an oxymoron. What started in Charlotte a year ago, has spread throughout the country and finally arrived in Los Angeles last week. Lyft had gotten rid of PT in April and had replaced it with PPZ. Now they both have a license to rip every passenger off by charging full on surge multiplier and pay the driver peanuts. Their take rates are going through the roof. This is a 30 mile ride that would have taken an hour and a half in afternoon rush hour. Including the crap $10 bonus (penny surge) Uber would have paid the driver $40 GROSS while they charged the passenger over a $100. Lyft was worse, driver would have made about $35 GROSS for an hour and a half work while they screwed the passenger for $122. What is their take rate on this ride? Between 60-70%! Unconscionable!
It is finally in my city of Los Angeles! The penny surge has replaced the surge multiplier, GAME OVER!
Posted 5 years, 2 months ago
Posted In
Angry Drivers
Passengers from hell? Complaints or suggestions for Uber and Lyft? Glaring problem with the industry? Do you have stories of your horrible experiences with rideshare services? Leave your comments here and share your stories.
Posted By
Sergio Avedian (Uberserge)
1300
Rider
Driver
Ride Apprentice from Los Angeles, CA
Blogger, Podcaster, Active Rideshare Driver/Coach
Active Uber/Lyft driver in Los Angeles, contributing writer for Rideguru and RSG (The Rideshare Guy), podcaster, rideshare driver coach, independent consultant to rideshare and tech companies.
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Comments
So they now have a base surge price instead of a surge per mile/minute? How does that make the customer pay more?
If you have a 20 dollar base ride and there's 2x surge in it, it would be a 40 dollar ride for the pax. You'll get the penny surge of 3.50 most likely. Do you have any idea how UBER charges the passenger?
Unreal, they need to make their investors happy but at what price? How can drivers sustain themselves on this?! It just is not feasible. And all the while they are trying to "hide" just how much they are screwing drivers over.
The separation between what pax pays vs what they get charged has been completed.