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Understanding drivers concerns with apps like Uber/Lyft etc

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Survey_Ezra
2 Driver
 Posted 1 year, 11 months ago

Hello, I am a student at UIC. In collaboration with Ezra Service we are conducting a survey to understand driver's perspectives and the drawbacks of current vehicles-for-hire apps. Please take a minute out to fill out this form so we can better understand your concerns. Thank you.
https://forms.gle/EaDbSUAoV9n8FMk6A

Comments

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    JPoland
    179 Driver Driver
     1 year ago

    The complaints aren’t so much to do with apps, but the support and pay we get from the rideshare overlords. Think random deactivations, low pay, lack of benefits, not being able to reach support, etc  

    The app seems to work pretty well. I’ve been using it since the beginning and while it had its ups and downs, I feel like they addressed many of the historical problems.
    There are occasional crashes but they recover pretty well. Even during mid rides, it picks up where I left off, which is nice. I still have a heart attack because I’d have a rider in the car, but things do continue without a hitch. 

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      Survey_Ezra
      OP 2 Driver
       1 year ago

      Thank you for your comment. Your views really help us understand the whole scenario much better. We hope that you filled out our survey as it will enable us to conduct our research more thoroughly .