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The complaints aren’t so much to do with apps, but the support and pay we get from the rideshare overlords. Think random deactivations, low pay, lack of benefits, not being able to reach support, etc
The app seems to work pretty well. I’ve been using it since the beginning and while it had its ups and downs, I feel like they addressed many of the historical problems. There are occasional crashes but they recover pretty well. Even during mid rides, it picks up where I left off, which is nice. I still have a heart attack because I’d have a rider in the car, but things do continue without a hitch.
I can’t turn my UberX off ever. Unless I want to go offline. Same screen. You can attempt to contact Uber but I have a feeling you won’t hear back.
This is more than the homeless buns make in Manhattan. Don't they make like $32K a year?
Taxi drivers, like rideshare drivers, are usually independent contractors. I don't know if any of them get a salary.
Perhaps in small towns with small taxi companies? and maybe limo drivers like airport transfers. That's a whole different ballgame though.
What does “during recent review” mean anyway?
During a recent review, we noted that your account is associated with multiple reports of safety concerns.
Are they usually not checking? Was this a spot check? I feel like they should always be aware of drivers getting complaints, and they should have a proper process
Would you have one passenger for an hour drive or ten passengers for super short rides?
I prefer one long drive. That’s less exposure in my book.
I hate to sound like this, but by you calling the police, you admitted that you knew there was a risk to her safety. By you leaving the scene, you abandoned this girl and if something happened to her, you’d be on the hook.
The liability isn’t absolved until the police gets there. It doesn’t end when you call the cops.
...so I guess I’m saying you shouldn’t call. Yeah, I suck.
You mention how drivers at the mercy of Uber sending you requests. While that's true, unless you are talking about street hails, dispatchers had a lot of control over whom they'd give the business to.
I haven't driven a taxi in a while, but it isn't as pretty of a business like you think it is.
I used to drive taxis and I know they have a bad rep for driving too fast and weaving through traffic. This perception comes from NYC and city drivers where the quantity of the rides given actually matters and translates to increased income. More distance you cover, more passengers you drive, more money you make. Plain simple.
Remember, in cities, you are giving 5 to 10 minute rides everywhere, and you rely on frequency of the rides. You want to knock them out fast so you can go on the next. You also compete with other drivers.
Ironically, I hated the time we have passengers in the car, because those are the times we have to drive past the hails (customers) and I felt like I was passing up opportunities. The game becomes about catching customers. It's a wild wild hunting atmosphere.
I love the naive questions. You’d think, right?
Several years ago, before Uber took over, taxi driver community used to fight against the regulators to increase prices in order to counteract the rising fuel prices. They had some successes, and often they were granted the temporary extra fuel surcharges on every ride.
None of that here for Uber.
We all better watch our backs posting on these forums. There will be people following us around soon.
There is a talk that they will reward the higher rated drivers. Say with a higher pay rate.
or maybe that's just some drivers claiming for it. I dunno. I can't remember. apparently, I don't care enough.
I’m a driver and I have heard repeatedly from fellow drivers that they get randomly busted for riders reporting they smelled pot. So yes riders rat out their drivers all the time. Even those who are not guilty at all. You know if you smell cigarette or marijuana, it’s like it’s from the previous passenger.
I agree about the hours. The work arrangement like the hours won’t change.
What would change are the rules. It basically means Uber can dictate more what we do. Accepting and picking up every customer I’m sure is one of those.
We would be like the subway or bus drivers.
Regarding the 1-star, it’s by the people who have nothing going on their lives and gets a kick off of pooping on other people. They feel better about themselves by bringing others down.
It’s a form of bullying.
What do you mean "available?" Available to be ordered? or Eligible to be driven?
Tesla Model 3 and Audi A3 both satisfy at the least UberX due to the fact they have four doors and are large enough. I'd like to think either fall under UberSELECT in any US city...but what do I know. I can't afford either of them. :)
Wow, has it gotten so bad that we have come to this? A code?!!
That seems like a huge inconvenience for the users
I wonder if there is a threshold or circumstances where this becomes triggered. Like poor driver rating or certain times of nights.
Did anyone else complete this survey? Did you get your gift certificate?
Just another something that won't help the real issue but end up increasing nuisance and expenses for the innocent (drivers).
Yeah, my driver app doesn't work. It keeps telling me I make waaaay less than what Uber promised me, surge function no longer works, and somehow Uber's take-home is whopping 50~70% lower than what they promised be at 25~%.
Here is the news: Passengers rate the ride and not the driver.
Social dynamics of when people share a ride affect the ratings. If riders are matched up with others that are pleasant, they will rate higher and vice versa.
I don't necessarily blame them for doing this. One it's human nature. Two, they should somehow provide feedback to Uber that their experience wasn't great. No, the drivers shoudn't get dinged for this, something out of their control, but I see why customers would incorporate how their experience was.
I feel like I need to intervene to how people are reacting all the time. Say when a guy starts hitting on a girl and she is obviously a bit uncomfortable. No, we shouldn't have to be responsible for that, but I do take it on myself to make the experience a good for everyone.