RIDEGURU
How hard is it to fix this in the app UBER & LYFT?
Data from within the last 90 days for Current, a debit card company that caters to teens, shows that Uber and Lyft account for 94 percent of all taxi service transactions for customers aged 13 to 18
Why can't or won't Uber & Lyft fix the underage rider problem?
Posted 5 years, 3 months ago
Posted In
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Posted By
Sergio Avedian (Uberserge)
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Driver
Ride Apprentice from Los Angeles, CA
Blogger, Podcaster, Active Rideshare Driver/Coach
Active Uber/Lyft driver in Los Angeles, contributing writer for Rideguru and RSG (The Rideshare Guy), podcaster, rideshare driver coach, independent consultant to rideshare and tech companies.
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Comments
It’s like a game of chicken. When it comes to making policies or rules around minors, whoever flinches or do anything first loses.
Creating a policy, process, or even guidelines opens up for accepting liability.
That’s the sue-sue-sue America that we live in, folks.
Here id my question to you, if someone looks young do you ask to see ID before they get in your car?
Got to make a judgement call but most of the time it's pretty obvious, also pay attention to your pickup address, such as elementary, middle or high school.
How would they verify? I agree this problem needs to be fixed but part of this in on these kids parents for letting them have such freedom.
I agree, very difficult proposition but they should have dire consequences for the rider, they could add a tab on the drover app where the driver could alert Uber about underage passengers, then UBER can deactivate them like they do with drivers
Uber and Lyft allow it because its a win win for them. If we get them to their destination safely there is no problems Uber and Lyft get their $. If something goes wrong Uber and Lyft will say "we tell drivers not to pick up accompanied minors, its in the TOS". They throw the driver right under the bus. They cant lose in the situation only the driver.