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Are Uber drivers penalized for canceling?

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Anonymous
3460 Rider Driver Driver
 Posted 8 years ago
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The Guru Take

Uber does track cancellation frequencies.

Uber drivers are monitored for their behaviors, and their cancellation frequency is one of them.  If they are found to be cancelling more than usual, the precentage is said to be 10%, Uber sends a warning directly to the driver of a potential suspension.

Also check out this thread on potential consequences as well as guidelines from Uber:

https://ride.guru/lounge/p/helloas-an-uber-lyft-driver-how-do-i-cancel-a-trip-once-i-realize-its-too-far-rider-is-too-drunk-too-many-people-and-luggage-to-fit-or-any-legit-reason-do-i-just-end-the-ride-by-choosing-drop-passenger-off-or-is-there-a-special-way-to-do-thisthanksfrank#guru-answers

ippei 1202
Uber Driver, CEO of TaxiFareFinder and Unleashed, LLC
Last updated Jan 25, 2017

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