Are Uber drivers penalized for canceling?
The Guru Take
Uber does track cancellation frequencies.
Uber drivers are monitored for their behaviors, and their cancellation frequency is one of them. If they are found to be cancelling more than usual, the precentage is said to be 10%, Uber sends a warning directly to the driver of a potential suspension.
Also check out this thread on potential consequences as well as guidelines from Uber:
ippei
1202
Uber Driver, CEO of TaxiFareFinder and Unleashed, LLC
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