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Do UberEats drivers come to the door or do they expect us to come downstairs to their car? I live in an apartment building.

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 Posted 3 years, 4 months ago

Are we supposed to meet the driver downstairs to pick up our foods?  or can we wait in our apartment like I do with pizza delivery? 

What is the expectation from Uber's side?  Do they have a rule on this?  Do any of the companies like GrubHub and DoorDash differ in terms of this policy?


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     3 years ago

    There are no hard rule on this as every case is different.  Just do what makes sense under commonsense.

    • If you live on a busy street with no parking, go downstairs.  Help the guy out.
    • If you are wheelchair bound, ask the driver to come upstairs. He/She will help you out.

    We are all in this together. 

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       3 years ago

      Ah, always trust your commonsense.

      It you don't have one, ask someone who does.

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    8 Driver
     3 years ago

    I will deliver to any apt door/trailer if I can find it.  No one, well, extremely rarely, will be standing outside waiting for you.  Can't find you because you live in a 30 bldg complex and you face the interior?  Yes, I will call you.  So if you order food, always answer the phone even if the area code is not local, it's me trying to find you.  This is also the reason I will not deliver after sunset, cannot see any numbers.

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       1 year ago

      Roger that...I will actually deliver after sunset, but never to apartments. Uber tries to be tricky but you know when its in apartment.

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    310 Rider
     3 years ago

    I only order small stuff and usually during the day, like at my work.  I go downstairs every time and meet them at the curb. It just makes sense to do so. It wouldn't really make sense for them to sign in and come up.

    Not sure about the apartments. I live in the suburbs, so I can't relate. What does Domino's do?