Can't stress enough how important it is to make sure what you see in your app matches the car who says they are your driver. Drivers pic, make, model, and license plate is displayed in your app if it DONT MATCH DO NOT GET INTO THAT CAR! ALL SHOULD MATCH UP. One thing off dont take that chance dont get in that car. Better to be safe than sorry. You are also able to see the car pull up to you in the app. If you are unsure call your driver when he pulls up if their phone dont ring its not your driver. Text them a password if they cant give it to you its not your driver. Please be careful, especially female riders.