This must be an old habit for me as a taxi driver. I pick up the user, and I start driving immediately. I often use Waze, so I sometimes don't realize for minutes. I know it's my fault, but is there anything I can do? I have opened support tickets in the past.
I am a driver and I forgot to start the trip. In fact, I forget very often. Any advice?
The Guru Take
Forgot to end or begin your trip? You can fix it in app or website
You are in luck! There is a new process in place, where you can correct your historical trips directly. Your requests are reviewed, but in most cases, the changes are applied immediately and pays are often adjusted automatically too.
How It Works:
Go to https://t.uber.com/farefix and find Issues With My Fare
Tap ‘I forgot to end or begin my trip’
Tap the green Next button
Check the pickup and dropoff locations
Tap Done. Your fare will be adjusted within a few minutes
You can also do this in your Uber Driver's app, if you have the latest (and in the right market). Simply go to your Trip History.