RIDEGURU
Someone else took this trip! What do I do? I couldn't find my driver and later saw that I was charged.
Posted 7 years, 1 month ago
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Anonymous
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The Guru Take
No need to worry. Contact Uber.
That must have been frustrating for you. You can contact Uber and have them review it.
Here's the specific link where you can submit this inquiry: Someone else took this trip
Many are often concerned that this ends up being "your word against theirs", but we have heard good feedback that Uber is fair and generous with submitted inquiries.
ippei
1202
Uber Driver, CEO of TaxiFareFinder and Unleashed, LLC
Comments
Or no one took the trip. The drivers just started the trip without you. One of those common scams.
This is popular because you can get away with it and play it off like an innocent mistake. (if caught)