RIDEGURU
For cancellation and acceptance rates, the app says 7 days. What about the Driver Star Ratings?
To calculate the driver ratings, how many recent trips does Uber take into account?
Posted 6 years, 3 months ago
Posted In
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Posted By
ChrisWeston
95
Rider
Ride Apprentice
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The Guru Take
500 most recent trips. Does not count cancelled trips, unaccepted trip requests, or trips where the riders did not rate you.
Your overall driver-partner rating is an average of individual ratings provided by riders from your 500 or fewer most recent trips. This rating is calculated by adding your individual trip ratings (from 1 to 5 stars) together, and then dividing this value by the total number of ratings you've received.
What’s not factored in the calculation:
- Canceled trips
- Unaccepted trip requests
- Rides where the rider chose not to rate you
ippei
1202
Uber Driver, CEO of TaxiFareFinder and Unleashed, LLC
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