For cancellation and acceptance rates, the app says 7 days. What about the Driver Star Ratings?
To calculate the driver ratings, how many recent trips does Uber take into account?
The Guru Take
500 most recent trips. Does not count cancelled trips, unaccepted trip requests, or trips where the riders did not rate you.
Your overall driver-partner rating is an average of individual ratings provided by riders from your 500 or fewer most recent trips. This rating is calculated by adding your individual trip ratings (from 1 to 5 stars) together, and then dividing this value by the total number of ratings you've received.
What’s not factored in the calculation:
- Canceled trips
- Unaccepted trip requests
- Rides where the rider chose not to rate you