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What happens if no UberEats drivers are available at the time of the order?

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SSandler75
85
 Posted 1 year, 12 months ago

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    MatthewUrist
    17
     1 year ago

    The circle keeps on spinning.

    I am sure it eventually reaches a driver that has super low ratings. 

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      Goodideasll
      210 Driver
       1 year ago

      I wonder if UberEats customers give low ratings to drivers who, through no fault of their own, deliver an order with something wrong?  I.e., the food is cold or miscooked.

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        MatthewUrist
        17
         1 year ago

        Oh, for sure. 

        It happens with regular rides too, right? Like another passenger on a shared ride is a jerk or heavy traffic causes major delays.

        Tough situation for any driver.  There should be a separate rating for the restaurant itself to report bad foods or wrong orders.

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          blugurl8
           3 days ago

          I agree, I’ve noticed Uber has done a pretty good job at separating the two issues if comes to it. But Uber eats has their ratings set up so the driver doesn’t get the restaurants rating and vise versa.

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          Goodideasll
          210 Driver
           1 year ago

          I agree with you Mathew! Thank You!😊

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    Denver28
    47 Rider
     1 year ago

    Hmm.  I guess we have to ask a restaurant owner for this one.

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    BrianTheScrewDriver
    442 Driver Driver
     1 year ago

    Surges and boost apply to UberEats too. So I assume once it starts shooting up, some drivers will pick up.

    Just so you know, in many areas, UberX drivers are required to receive UberEats requests too. (though yes, they can decline those.)

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      awakeningenthusiast
      -1 Driver
       3 months ago

      We are not “required” to pick up eats orders too! Actually a driver has to apply and be approved to do it so it’s actually something extra a driver has to ask for! 

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    awakeningenthusiast
    -1 Driver
     3 months ago

    We (Drivers) ARE NOT REQUIRED to do Uber eats! Actually we have to ask and apply for it! Get your facts straight!

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