Ask a Ride Guru

Meet the Ride Gurus

Ippei Takahashi

Uber Driver, CEO of TaxiFareFinder and Unleashed, LLC

Chris Hawes

CTO of RideGuru, tech expert & enthusiast

Lilly Kenyon

RideGuru market data & operations expert

Felicia Dodge

Multimedia Guru

RideGuru Team

Harry Campbell

The Rideshare Guy

Jared Hoffa

Your Rideshare Questions, Answered

Have a question about rideshares or taxis? Ask the Ride Gurus!

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  What are the pickup policies at...? Where is the pickup at....?

  Posted by ippei 1202 Rider Driver Guru 7 years, 5 months ago   (2 comments)   1 guru answer

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  what is cheaper, Lyft, Uber, or a taxi

  Posted by dms0417 4 Rider 6 years, 2 months ago   (2 comments)   1 guru answer

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  Can Uber driver drop and pick up in all cities in Florida or just assigned cities?

  Posted by Anonymous 3460 Rider Driver Driver 6 years, 3 months ago   (2 comments)   1 guru answer

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  Lyft locks in the fare in advance? I hear they guarantee the surge and PrimeTime for future scheduled rides?

  Posted by AnonymousRider 453 Rider 6 years, 4 months ago   (0 comments)   1 guru answer

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  How much is the cancellation fee supposed to be? I thought it was supposed to be a flat fee?

  Posted by Mila 10 6 years, 4 months ago   (4 comments)   1 guru answer

  I am not new to Uber, but I noticed something I don't understand. How much is the cancellation fee supposed …

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  Student discount?

  Posted by AnonymousRider 453 Rider 6 years, 4 months ago   (8 comments)   1 guru answer

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  I didn't receive my cancellation fee from the rider who cancelled. What could be the reason? Uber of course isn't writing back. Did the rules change?

  Posted by SteveStarr 13 6 years, 4 months ago   (1 comment)   1 guru answer

  I am not a new driver and I have gotten these fees before.  I noticed that the trip that was …

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  How to pick up preplanned trips with Uber as a driver?

  Posted by AnonymousDriver 70 Driver Driver 6 years, 4 months ago   (0 comments)   1 guru answer

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  Permanent Transportation??

  Posted by hekela75 4 Rider 6 years, 5 months ago   (7 comments)   1 guru answer

  I was wondering if any of the rider programs offer permanent transportation options? I am needing transportation for my 16 …

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  Do any drivers have kids car seats available?

  Posted by Anonymous 3460 Rider Driver Driver 7 years, 9 months ago   (2 comments)   1 guru answer

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