RIDEGURU
Lilly Kenyon (lilly)
Ride Guru
RideGuru market data & operations expert
1014 Rider GuruLilly has been involved with the taxi and rideshare industry for 6 years. Over the years Lilly has led the many operational aspects of growing TaxiFareFinder.com and building Ride.Guru. Through marketing efforts and rideshare data management, Lilly has developed relationships with various taxi and rideshare companies across the globe. Furthermore, Lilly leads the support team for both TaxiFareFinder and RideGuru and has years of experience answering the toughest rideshare and taxi questions!
Activity
Posts by lilly
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Drivers - would you like the ability to thank riders for tips?
If Uber released a feature that allowed drivers to personally thank riders who tip, would you use it?https://ride.guru/content/newsroom/uber-drivers-want-to-thank-riders-for-tips -
Round up and Donate with Lyft
I'm curious if any riders participate in Lyft's Round up and Donate feature? -
New Driver Scam - Don't hand your phone to your driver!
I haven't heard of this one before but apparently this Uber driver deliberately took a wrong turn and then told ... -
Rude Customers when Delivering Food?
Let's hear some stories of rude customers when delivering food. What was the worst experience you have ever encountered?How ... -
Craziest item left behind in your car by a rider?
As a driver do you mind driving lost items back to their owners? Is the surcharge you receive for driving ... -
Car Upholstery Stain Removal Tips?
We have a new article in our newsroom on removing stains from your car seat upholstery. I am curious ... -
Soon you will be able to order Uber Eats from the Uber rides app.
Uber is working hard to beat out the other food delivery apps by utilizing their large network of riders. -
Uber and Lyft drivers in LA strike over pay and working conditions
Anyone here take part in the strike that happened yesterday in Los Angeles? Curious to hear some first hand accounts. ... -
The Top 6 Reasons Riders Tip their Drivers. Drivers, do you agree?
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Susan Fowler, the Uber whistleblower, opens up at SXSW about her fight against sexual harassment and discrimination.
During her talk, she spoke about the lessons she's learn, one of them being how diversity and inclusion programs aren't ... -
Is London's new congestion charge "discrimination"?
Apparently, London Uber driver's believe it is and are taking legal action. -
All about the #1 course for Drivers, Maximum Ridesharing Profits
Let's get a thread going on Harry Campbell's (TheRideshareGuy) Uber/Lyft driver course, Maximum Ridesharing Profits. Who here has tried ... -
Rideshare insurance, why do drivers need it?
Rideshare insurance from Uber and Lyft has major gaps that could leave you facing a huge financial crisis. Rideshare insurance ... -
Budget Your Trip names RideGuru "a budget travelers must have tool"
Our friends at Budget Your Trip featured RideGuru on their blog today. Check out their review and why they suggest ... -
Lyft's self driving cars in Las Vegas have given over 5,000 paid rides
With just 20 vehicles Lyft has serviced over 5,000 paid self driving taxi rides to customers in Las Vegas. They ... -
Survey! Drivers, please help us to uncover the truth about rideshare driver pay.
Our friends at Ridester.com want to shed some light on how much rideshare drivers really make across the United States. ... -
Uber regulars are forgetting how to use taxis.
Think about it, riders have become lazy and accustomed to every little detail being streamlined on the Uber app that ... -
Uber drivers made 600 million in tips this year.
According to CNET "the longer tipping is available in the app, the more passengers hand over gratuities. For instance, in ... -
Uber testing out new feature that let's you know when rides will be cheaper
"Trying to time your Uber ride so you get the lowest fare is always a bit of a gamble, but ... -
Uber CEO, Dara, WANTs NYC to impose fees on Ridesharing apps (including Uber!)
After hearing about the recent taxi driver suicides, Dara is proposing that a fee be added to rideshare apps in ...
Featured Answers by lilly
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Here is the full review after he gave it a go for a week.
Top Takeaways
Pay is comparable but the rideshare bonuses really tilt the scales! Uber and Lyft pay top drivers up to $500 per week on top of fares just to get them out on the road.
Taxi passengers tended to be older, more mature and far more interesting. Many of them had a strong anti Uber and Lyft bias because of the increased congestion associated with rideshare.
The taxi sign-up process is much more onerous even though both rideshare drivers and taxi drivers are doing the exact same job. Jay had to submit fingerprints, a drug test, online training and even submit a few paper forms.
It requires far more skill to be a good taxi driver than a good Uber/Lyft driver.
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Yes, you can schedule a ride ahead in SF if you are worried about getting a ride, though as RedANT stated you should have no problem getting a ride on demand.
If you are looking for companies that focus on scheduling rides in advance you can use RideGuru's Fare Calculator and look under the "Book Ahead" tab for your trip to find companies that will allow you to easily book your ride in advance.
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Here is a handy guide for what each car size can accommodate!
Have you tried searching on our Fare Comparison Calculator to see if Uber is available for your area? If it is not, you may just find another great alternative!
RideGuru is not a ride hailing service! Try using our Fare Comparison Calculator to find a company that best fits your needs.
I would recommend scheduling in advance and be prepared for some drivers to turn you down, however, long journeys can be lucrative for drivers so I bet someone will come along who will be willing to take you! Uber let's drivers know within the app if it is going to be a long ride so you shouldn't have to deal with drivers accepting the ride and then arriving and canceling when they find out the length of the trip. I would also recommend scheduling or ordering the ride a fair amount before you actually need it, just in case it takes a while for someone to accept!
Hi, Feel free to email me directly at [email protected] to discuss adding Lymo. Thanks!
Thanks for sharing!
You can book your Uber in advanced but it does not guarantee that you will have a ride. It is still recommended that when traveling from airports (even in the middle of the night) that you simply request your vehicle when you land. There is always a supply of drivers ready!
There is no standard surcharge but depending on demand, you may hit surge pricing.
Ya I have been recently reading about this "ask" a lot, seems drivers would love to let their riders know that their tips are appreciated within the app. Seems simple enough too but, you are right, Uber hardly listens to "feedback"!
Where are you starting out from? Your best bet would be if UberPool or LyftLine are available in your area. Have you tried using RideGuru's Fare Comparison Calculator to check?
I would recommend not scheduling in advance, there is almost always Uber/Lyft drivers available at the major airports 24/7. It would be best to simply order your car when you land, that way you don't have to worry about any cancellation fees if your plane is late.
Pretty Good. I bet a number of rideshare drivers would be willing to take you!
Here is a handy guide for what each car size can accommodate!
Great question. As Chris mentioned it does partly depend on where you live but it is definitely doable! Check out this article that was just published today on taking Ubers for long distances for some key tips.
Really this should be implemented for all transportation personnel. Trains, planes, boats, etc. So so important to be aware!
You can try booking an Uber or Lyft in advance but keep in mind this is not 100% guaranteed. If you do schedule an Uber or Lyft, you may want to schedule it a little early just in case the driver doesn't show, then you have time to book another ride.
You can compare prices on RideGuru but we are not a taxi or rideshare company so we are unable to directly book a ride for you.
Wow, sorry to hear this. That is crazy that they didn't even wait for your side of the story!! Do you think they have put two and two together, that you are Sergio the driver AND writer?
Seems like they are deactivating drivers for nothing these days.
What directions are you following? How are they not matching up? Perhaps I can help guide you. As some other commenters mentioned though, pre-booking is not guaranteed!
Perhaps there is a Women only company that operates at SFO in this article?
Great Topic!One time my phone died right after I requested an Uber and unfortunately I wasn't in a great part of the city (and my pickup location was a bit confusing) but my Uber driver made it and did not complain at all about the confusion! In fact he could tell I was visibly "freaked" and made such an effort to make me feel comfortable. He showed me his app so I could verify he was in fact my driver (as my phone was dead!) and he immediately gave me a phone charger. I was grateful for his kind demeanor when I was in a bit of a rut.
hm, I almost feel as though this new feature is "moving backwards" not forwards lol
I find this interesting as I always look out for my driver and when I see them coming I walk a little closer to the road/their car and do a small wave. I thought this was the norm.